Medical Receptionist

Summit Health Management; Franklin (NJ); On-site; USD 24,796 - 27,552; Full time

Job summary

Summit Health Management is seeking a Patient Service Representative to warmly greet patients, register them, and coordinate timely intake. You will support the team by entering patient information, managing paperwork, and coordinating with the Billing department on insurance details.

The role requires a high school diploma or GED, strong communication, and a friendly, can-do attitude. It is a fast-paced, on-site position at Franklin, NJ with an emphasis on excellent customer service.

Qualifications

• High School degree or GED is required.
• Happy, welcoming attitude with patients and coworkers.
• Experience in high-volume environments is preferred.
• Excellent verbal, written, and interpersonal communication.
• Detail-oriented team player with strong computer skills.
• Bilingual skills based on site location may be required or preferred.

Responsibilities

• Greet and welcome patients and visitors.
• Coordinate patient intake and appointment scheduling.
• Enter and update patient information in the system.
• Assist patients with completing paperwork.
• Scan, update, and file medical records.
• Answer phones promptly and professionally; verify insurance.

Skills

Customer service

Communication skills

Typing 55 wpm

Team player

Bilingual (preferred)

Education

High School Diploma or GED

Tools

Computer Proficiency

Job description

## Medical ReceptionistApplylocations: Franklin, NJtime type: Full timeposted on: Posted Todayjob requisition id: R53118# **About Our Company**We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.**Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.# **Job Description**The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD. The person in this position is responsible for registering patients and coordinating with the rest of the team to provide a timely turnaround for the patient. This individual responds to patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person and is responsible for all paperwork associated with patient registration. **Essential Functions/Responsibilities*** Greeting and welcoming patients* Organizing and coordinating patient in-take and other appointments* Accurately enters/updates patient information in system* Assisting patients with completion of paperwork when necessary* Scanning, updating and filing medical records* Answering phone calls, questions, etc. in a prompt and polite manner* Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate)* Handling cash and co-payments accurately and responsibly* Providing outstanding customer service to every patient* Informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc.**Qualifications*** A High School Degree or GED* Happy, welcoming, and can-do attitude with patients and coworkers* Experience working in any high-volume/high-intensity service industry (e.g., hospitality, restaurant, hospital, medical office or retail environment) preferred* Excellent verbal, written, and interpersonal communication skills* Detail-oriented and a team player* Computer Proficiency and superior keyboarding skills (approximately 55 wpm)* Flexible/adaptable nature to work in a continuously evolving environment* Passion for helping others in a healthcare environment* Ability to effectively interact with physicians, patients and other staff members* Bilingual language skills required or preferred based on site location.**Physical requirements**Ability to sit and stand for periods of time. Heavy computer use required.#INDPSRRN**Pay Rate:** $18.25 per hour