Medical Program Auditor/ Analyst

ForHealth Consulting at UMass Chan Medical School; Westborough (MA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

ForHealth Consulting at UMass Chan Medical School seeks an Auditor to identify, investigate, and prevent Medicaid fraud, waste and abuse. You will conduct desk and onsite audits across provider types, using data mining and claims analysis to detect irregular billing.

The role requires travel within Massachusetts for onsite audits 1-2 times per month; most work is remote with periodic site visits.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 4-6 years in healthcare; data mining in healthcare insurance; claims analysis.
• Knowledge of CPT, HCPCS and ICD-10 coding and claims policies.
• Strong analytical and problem-solving skills with root-cause focus.
• Ability to interpret regulations; travel within Massachusetts for audits.
• Proficiency in Word, Excel, PowerPoint, Access.
• Excellent customer service and stakeholder interaction.

Responsibilities

• Conduct desk and onsite audits to ensure compliance.
• Perform data mining and claims analysis to detect fraud.
• Prepare audit documentation and case files.
• Communicate findings and recovery process with providers.
• Recommend policy and system changes.
• Update internal staff on investigation progress.
• Stay current with regulatory updates.
• Assist with document management and record retention.
• Perform other duties as assigned.

Skills

Data mining

Auditing

Analytical skills

Microsoft Office

Communication with providers

Education

Bachelor's degree or equivalent combination of education and experience

Tools

Microsoft Office (Word, Excel, PowerPoint, Access)

Job description

Under the general direction of the Associate Director or designee, the Fraud, Waste, and Abuse (FWA) Auditor serves a crucial role in identifying, investigating, and preventing fraud, waste and abuse for Medicaid programs. A major function of this position is to conduct desk and onsite audits across various provider types to ensure compliance with federal and state regulations. The Auditor performs investigative activities to develop leads and detect aberrant billing practices, including data mining, claims analysis, and medical record assessment.

Onsite requirement 1-2 times per month, all other aspects of the job are remote.

Responsibilities

• Ensure compliance with federal and state regulations and healthcare FWA industry standards.
• Perform independent data mining and data analysis utilizing claims data to detect patterns and trends that may uncover fraud, waste, or non-compliant billing practices.
• Conduct onsite audits as required, to assess the completeness of medical and administrative records and the compliance with applicable regulatory requirements.
• Prepare detailed audit documentation, summaries of investigative findings, compile case files, calculate sanctions and overpayments based on violations cited.
• Communicate with providers regarding issues such as general regulatory compliance, audit findings, and the recovery process.
• Recommend policy, procedure and system changes to enhance investigative outcomes.
• Update appropriate internal management staff regularly on progress of investigations.
• Stay current with regulatory updates, coding changes, and industry standards.
• Identify trends from national fraud-related publications and recommend new or improved strategies to strengthen fraud-detection efforts.
• Assist with document management, updating case-tracking system and adhering to record retention policies and procedures.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree in business, health care administration, or other related field or an equivalent combination of education and experience
• 4-6 years of related experience in the healthcare industry, business,; with at least two years of experience conducting data mining in the healthcare insurance industry, healthcare claim audits, administrative medical record reviews or other claims analysis related experience
• Knowledge of CPT, HCPCS and ICD-10 coding, reimbursement and claims processing policies
• Strong analytical and qualitative skills as well as problem solving skills with the ability to look for root causes and implement workable solutions
• Ability to interpret and apply law and regulations as it relates to fraud and fraud investigations
• Ability to multi-task, establish priorities and work independently and collaboratively to achieve audit objectives
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint and Access)
• Excellent Customer service skills with the ability to interact professionally and effectively with providers, clients, and internal stakeholders from all departments
• Ability to travel within Massachusetts and be on-site as needed for audits

Preferred Qualifications

Prefer individual possessing any of the following certifications or licensure: CPC or CPMA

Knowledge of state and federal regulations as they apply to public assistance programs

The University of Massachusetts Chan Medical School welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.