MEDICAL PRACTICE ASST

Cooper Norcross Health; Glassboro (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Cooper Norcross Health is seeking a Nonexempt Medical Assistant to provide clinical support under physician, provider, and nurse supervision in ambulatory clinics. The role involves greeting patients with AIDET, rooming, vitals, and comprehensive documentation in the EMR, MyChart messaging, and related systems.

Responsibilities include patient outreach, order entry, specimen handling, vaccines, and coordinating referrals and follow-ups while maintaining regulatory standards in a fast-paced

Qualifications

• Minimum one year of recent medical facility experience as a medical assistant or externship.
• Experience with EKG, vitals, venipuncture, capillary procedures and injections.
• Epic experience preferred and strong communication skills.

Responsibilities

• Room patients and document vitals, reason for visit, and medical history.
• Update EMR in-baskets and MyChart messages; document accordingly.
• Obtain reports, results, and medical records; assist with forms and authorizations.
• May administer vaccines and collect specimens per protocol.
• Coordinate appointments and patient outreach across ambulatory settings.
• Support physicians and providers and maintain regulatory standards.
• May work at other ambulatory offices based on volume.

Skills

EKG

Vital signs

Venipuncture

Injection

Epic EMR

Customer service

Organizational skills

Teamwork

Communication

Education

High School Diploma or Equivalent

Tools

Epic EMR

Job description

Short Description

A nonexempt position responsible for the medical assistant care under the supervision of physicians, providers and/or registered nurse(s) in various ambulatory settings. Clinical direction, oversight and competency review is provided by medical providers and ambulatory professional development team in coordination with office management. Greets patients and guests utilizing AIDET and provides excellent service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives. Accurately and efficiently performs many administrative duties in various ambulatory settings, including but not limited to rooming functionality and documentation including but not limited to vitals, pain, reason for visit, review of medications, social, surgical, family, and medical history. Completes work in the EMR in-baskets and telephone communication, Mychart messaging and documents in medical record. Obtains reports, results, and medical records. Completes insurance and/or disability forms, precertification and/or authorizations, point of care testing, transcribing orders, or order entry (protocol). May be assigned to assist with bump lists, wait lists and appropriate WQs. May make appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach. Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls. May administer vaccines and documents appropriately and in accordance with established policies. May collect specimens and handles per establish protocols including proper labeling and safety handling. Assists physicians/providers with monitoring and reporting lab results. File all reports, labs, radiology reports and miscellaneous correspondence in EMR and attaches results to appropriate orders. May obtain prior authorization for medications, procedures, and testing. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations. Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. May be asked to work at other Ambulatory offices based on volume. Other duties as assigned by the manager.

Experience Required

• Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office.
• Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection experience.
• Epic Experience Preferred.
• Excellent organizational, written/verbal communication and teamwork skills.
• Demonstrated performance of excellent customer service skills.

Education Requirements

• High School Diploma or Equivalent required.

License/Certification Requirements

• Graduate of a post-secondary medical assisting education program accredited by NJAC(13:35-6.4) approved certifying body AND current certification from a recognized certifying board approved by NJ Board of Medical Examiners. A complete and current listing is available in the Human Resource Department.
• Current BLS/CPR certification through the American Heart Association.