Medical Practice Assistant

Conway Medical Center; Conway (SC); On-site; USD 38,000 - 46,000; Part time

Job summary

Conway Medical Center in Conway, SC seeks a Medical Practice Assistant (MPA) to support physician office operations, greet patients, schedule visits, verify insurance, and maintain records. You will assist with billing, coding, and collections while collaborating with staff and leadership to ensure smooth daily function.

The role requires a high school diploma and 2+ years' customer service/administrative experience; healthcare front desk experience and CBCS/CMAA/CRMA certifications are

Qualifications

• High school diploma required.
• 2+ years customer service/administrative experience.
• Preferred front desk healthcare experience.
• CBCS/CMAA/CRMA certifications preferred.

Responsibilities

• Greet patients and their families and provide excellent service.
• Schedule appointments and adjust for emergencies; verify insurance and authorization.
• Update and maintain electronic medical records.
• Assist with billing: claims, data gathering, billing, coding, collections.
• Collaborate with colleagues and leadership; stay organized and communicate effectively.
• Maintain professionalism and proficient use of Microsoft Office applications.
• Ensure accurate claims processing and compliance with billing practices.

Skills

Customer service

Administrative support

Office software

Healthcare admin

Education

High school diploma

CBCS Certification

CMAA Certification

CRMA Certification

Job description

Conway Medical Center · CMC Digestive Health

Conway , SC

PRN , Primarily 1st Shift- Days , 38

Posted 09/21/2026

Position Summary:

The Medical Practice Assistant (MPA) will assist with the administrative functions in a physician’s office. The MPA is responsible for providing exemplary customer service and consistently practicing CMC’s core values of excellence, compassion, healing, teamwork, stewardship, innovation, and integrity.

Qualifications:

Assessment of overall credit worthiness by review of a consumer credit report is required.

Education

High school diploma required.

Experience

Two (2) years previous customer service/administrative clerical experience required.

Prior experience working front desk operations in healthcare preferred.

Licensure/Certification/Registration

Insurance Billing and Coding Specialist (CBCS) Certification preferred.

Medical Administrative Assistant (CMAA) Certification preferred.

CRMA certification or Billing/Coding Certification preferred.

Duties & Responsibilities:

Greet all patients and their accompanying family members when applicable and provide exemplary customer service.

Responsible for scheduling patient’s appointments, adjust scheduling for emergency cases, obtaining insurance verification and authorization, and updating and maintaining electronic medical records.

Assist with the billing for physicians’ offices, such as processing insurance claim forms, patient and insurance billing data gathering, medical billing and coding, collections, and accounts receivable and payable.

Work effectively and collaboratively with colleagues, physicians, department heads, and leadership members.

Effectively utilize strong organizational skills.

Consistently display effective verbal and written communication skills.

Proficient use of Microsoft Outlook, Word, Excel, Explorer, and PowerPoint.

Remain calm and professional in all situations.

Each employee who participates in the coding, billing or claims submission process, from the initial receipt of a physician order to the receipt of payment for services, shall accurately and honestly perform his/her functions to ensure that accurate claims are submitted, and the organization retains only those funds to which it is legally entitled.

Part of a centralized medical office and will complete any duties needed to help the office function for which the employee is competent.