Medical Only Claims Trainee: Path to Specialist I

Blue Cross Blue Shield of Michigan; Lansing (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Blue Cross Blue Shield of Michigan is seeking an entry-level Medical Only Claims Associate to train up to 12 months toward the Medical Only Claims Specialist I role. The position emphasizes learning policies, processes, and terminology related to workers' compensation claims, with progression based on quarterly progress and training milestones.

The role supports the claims team, collaborates with internal and external partners, and may involve back-up responsibilities as skills grow.

Qualifications

• Basic knowledge of insurance operations and processes.
• Ability to work in a multifunctional team and meet deadlines.
• Strong verbal and written communication skills.

Responsibilities

• Assist with investigation and management of workers' compensation claims.
• Support treatment plans, panels, and provider requests for ongoing care.
• Evaluate medical reports for appropriate action and documentation.
• Coordinate with team to ensure timely handling of claims across states.

Skills

Insurance knowledge

Multitasking

Customer service

Education

High school diploma

Associates degree in insurance

Tools

Microsoft Word

Job description

Blue Cross Blue Shield of Michigan is seeking an entry-level Medical Only Claims Associate to train up to 12 months toward the Medical Only Claims Specialist I role. The position emphasizes learning policies, processes, and terminology related to workers' compensation claims, with progression based on quarterly progress and training milestones.

The role supports the claims team, collaborates with internal and external partners, and may involve back-up responsibilities as skills grow.