MEDICAL OFFICE TECHNICIAN

Carilion Clinic; Roanoke (VA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Employer funded pension plan

Paid Time Off

Onsite fitness facilities

Well-being resources

Job summary

Carilion Clinic is seeking a Medical Office Technician to provide daily staffing in an outpatient clinic, handling both clinical and administrative tasks as required by the practice. You will support clinical staff, assist with patient care, and help maintain laboratory and clerical operations to ensure efficient patient flow.

The role requires a high school diploma, strong interpersonal skills, and proficiency with EMR systems, along with strict attention to detail and teamwork abilities.

Qualifications

• High school diploma or equivalent required.
• Proficient in electronic medical records (EMR) systems.
• Excellent interpersonal and teamwork skills expected.
• Keen attention to detail and organizational skills.

Responsibilities

• Staff outpatient clinic clinically and administratively as needed.
• Assist clinical staff and physicians with patient care and workflows.
• Support laboratory procedures and specimen handling per training.
• Maintain a clean, organized, and stocked work area.
• Ensure patient safety and accurate patient identification during procedures.

Skills

Interpersonal skills

Attention to detail

Teamwork

EMR proficiency

Education

High school diploma

Tools

EMR software

Job description

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Employment Status

Full time

Shift

Any Day, Any Shift (United States of America)

Facility

4035 Electric Rd - Roanoke

Requisition Number

R160611 MEDICAL OFFICE TECHNICIAN (Open)

How You’ll Help Transform Healthcare

The Medical Office Technician provides day to day staffing in an outpatient clinic setting, both clinically and administratively, depending on the need of the practice. Accountable for performing all responsbilities of the HAA as well as clinical assistant responsibilities as appropriate based on training, education, and competency. provides support for clinical and medical staff in the delivery of quality medical care.

The Medical Office Technician

• Provides day to day staffing in an outpatient clinic setting, both clinically and administratively, depending on the need of the practice. Accountable for performing all responsbilities of the HAA as well as clinical assistant responsibilities as appropriate based on training, education, and competency.
• Provides support for clinical and medical staff in the delivery of quality medical care.
• Creates a positive experience for our patients by welcoming and assisting the patient as they move throughout the clinic.
• Performs HAA job duties, as detailed in the HAA job description.
• Performs Clinical Assistant job duties, as detailed in the Clinical Assistant job description.
• Performs waived and other testing inhouse based upon equipment available, documented training and competency.
• Must be able to maintain laboratory without supervision.
• Obtains patient specimen using appropriate equipment and technique.
• Verifies patient identification and order ensuring accuracy.
• Reviews pertinent patient history associated with blood draws.
• Assess most appropriate blood draw site, selecting gauge needle, site preparation and appropriate pressure after venipuncture.
• Observes safety regulations and universal precautions in collection, processing, and disposal of laboratory specimens.
• Prepares samples for transport to reference laboratories ensuring all specimens are properly labeled and order matches specimen.
• Reports abnormal or critical results to the appropriate physician/ACP or clinical team member.
• Cleaning, maintaining, performing QC's and calibrating laboratory equipment within the practice and as appropriate to education and training. Reports equipment malfunctions to the practice manager or designee. Maintains required COLA and CLIA documents.
• Maintains neat, clean and well stocked work area; assist with ordering, dating, and sorting laboratory supplies.
• Order laboratory supplies from appropriate sources, as needed.
• Participates in training of clinical staff, x-ray technicians and physicians/ACPs in basic office laboratory procedures.
• Assists nursing staff in patient care and transport to/from examination rooms, laboratory, x-ray and waiting area.
• Maintains competency in all areas of responsibility, in part, by reviewing new and revised guidelines, procedures and policies.
• Acquire and maintain knowledge of current regulatory standards and assist with conformance of standards.

What We Require

Education: High school diploma or equivalent required.

Experience: N/A

Licensure, certification, and/or registration: Velocity Care will require employee to obtain federal drug screen collector credential and federal breath alcohol technician certification within 6 months of hire.

Life Support: AHA BLS-HCP required within first 90 days of hire.

Other Minimum Qualifications: Effective interpersonal, communication, and team-work skills required. Must have keen attention to detail, superb dexterity and eye-hand coordination. Must be organized and self-motivated. Must become proficient in use of electronic medical record, clinical and clerical office procedures and equipment. Clerical, medical terminology knowledge preferred.

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Compensation Range

$16.18 - $22.65

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Carilion Clinic is an Equal Opportunity Employer

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay And Well-being At Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you’re away.

Benefits

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training