Medical Office Receptionist - Digestive Specialists Clinic - Full-Time, Days

AECOM; Plano (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a dynamic team as a Medical Office Receptionist at a leading clinic in Plano, Texas. Enjoy a supportive work environment focused on high-quality patient care. Responsibilities include managing appointments, assisting in patient interactions, and ensuring smooth clinic operations with robust internal collaboration. With a strong emphasis on compassion and professionalism, you will have the opportunity to thrive in a fast-paced healthcare setting.

Benefits

401k

Paid Time Off (PTO)

Medical Insurance

Dental Insurance

Tuition Reimbursement

Student Loan Repayment Program

Paid Parental Leave

Qualifications

• Must have high school diploma.
• Six months healthcare experience preferred.
• Knowledge of insurance procedures required.

Responsibilities

• Schedules appointments and directs phone calls.
• Collects patient and insurance information.
• Assists with patient check-out process.

Skills

Attention to detail

Customer service

Communication skills

Multi-tasking

Organizational skills

Education

High School Diploma or equivalent

Job description

**Medical Office Receptionist – Digestive Specialists Clinic – Full-Time, Days** **_Bring your passion to Texas Health so we are Better + Together_** **Work location:** 6130 West Parker Road, Suite 516, Plano, TX 75093 **Work hours:** Full-time, 40 hours weekly, Monday thru Friday, 8:30am – 5:30pm **Digestive Specialists** **Clinic Highlights:**

+ Strong teamwork and collaboration

+ Fast-paced, high-volume clinic

+ Compassion and empathy to our patients and the Team

+ Join an innovative team working towards making healthcare more accessible, integrated, and reliable

**Here’s What You Need**

+ **High School Diploma or equivalent (required)**

+ **Six months Healthcare experience in a Clinical Setting (strongly preferred)**

+ **Medical Insurance and Precertification experience (strongly preferred)**

+ **Surgery Scheduling experience (strongly preferred)**

+ Six months Business Office Customer Service experience (preferred)

+ Be an outgoing individual with a friendly attitude

+ Have strong attention to detail

+ Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic

+ Must have outstanding communication, interpersonal, customer service, and organizational skills

+ Have knowledge of insurance authorization/billing requirements

+ Have demonstrated strong customer service and communication skills

+ Have organizational and time management skills

+ Be proficient computer skills

+ Have knowledge of clinic procedures and regulatory requirements

+ Possess a strong work ethic and a high level of professionalism

+ Be a team player who handles multiple projects simultaneously in a fast-paced environment

**What You Will Do**

+ Delivers care to patients utilizing the Medical Office Receptionist Process.

+ Answers phone calls and directs them appropriately.

+ Schedules appointments according to office guideline.

+ Obtains accurate patient and insurance information, collecting copays and deductible amounts.

+ Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

+ Room patients for providers in a timely manner.

+ Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.

+ Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.

+ Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.

+ Performs other duties as assigned.

**Additional perks of being a Texas Health employee**

+ Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

+ Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

+ Strong Unit Based Council (UBC).

+ A supportive, team environment with outstanding opportunities for growth.

Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards. **Entity Highlights:** Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. **If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!** **_Do you still have questions or concerns?_** Feel free to email your questions to [e-mail] . \#LI-CT1

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.