Medical Office Receptionist

Planned Parenthood California Central Coast; Thousand Oaks (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Bilingual Spanish/English differential

Job summary

Planned Parenthood California Central Coast is seeking a front office ambassador to warmly welcome patients, collect registration data, and help schedule and refer appointments.

This full-time, 40-hour-per-week role based in Thousand Oaks/Oxnard starts at $25.00/hour, with a $1 bilingual differential after language testing, supporting pay equity and patient access. Excellent communication and ability to relate to diverse communities are essential.

Qualifications

• Excellent written and verbal communication.
• Ability to relate to diverse communities.
• Thorough knowledge of medical billing terminology.
• Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo).

Responsibilities

• Welcomes each patient with warmth and connection.
• Acts as ambassador to remove barriers to care.
• Provides patient registration documents.
• Enters accurate patient information into Practice Management System (PM).
• Scans insurance cards and photo IDs.
• Schedules appointments and provides referrals.
• Prepares schedule two days ahead for funding availability.

Skills

Excellent written and verbal comms

Ability to relate to diverse

Medical billing terminology

Travel within PPCCC area

Job description

Planned Parenthood California Central Coast (PPCCC) is an equal opportunity employer, we welcome all applicants regardless of their race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, military or veteran status, and all other protected categories by applicable law.

PPCCC is a trusted provider of high-quality, affordable reproductive health care along California’s Central Coast. Each year, PPCCC provides 28,000 people on the central coast with health care services; including sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations. PPCCC also provides comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infection.

JOB SUMMARY:

Act as an ambassador for all patients seeking services by consistently modeling workplace values and service standards and training to perform all front office job functions and responsibilities.

Schedule:

40hrs/week

Location:

Thousand Oaks and Oxnard

Essential Functions:

• Welcomes each patient by smiling, providing direct eye contact and taking a moment to make a connection.
• Focus on removing barriers to care by acting ambassador to explore ways to care no matter what
• Provides client with correct documents for patient registration.
• Ensures accurate and detailed patient information is entered into Practice Management System (PM).
• Scan into patient account insurance cards and picture ID
• Schedules health center appointments, provides information and appropriate referrals
• Scrubs appointment schedule at least two days ahead for funding availability, appropriate appointment scheduling.
• Perform such other duties as may be assigned by supervisor.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent written and verbal communication.
• Ability to relate to diverse communities.
• Thorough knowledge of medical billing terminology is desirable.
• Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo)

Planned Parenthood California Central Coast’s (PPCCC’s) compensation philosophy supports the organization’s mission,vision, and values. Each position has a salary based on market value and the organization’s pay levels. The starting salary for this position is $25.00/hour with the opportunity for advancement. As part of our commitment to pay equity, PPCCC does not negotiate salaries.

Pay Differential:

$1.00 bilingual Spanish/English differential pay is offered upon passing the language assessment test.