Medical Office Receptionist

Ppcentralcoast; Oxnard (CA); On-site; USD 28,413 - 40,467; Full time

Job summary

Planned Parenthood California Central Coast (PPCCC) is seeking a dedicated front desk associate to support patients and ensure smooth clinic operations on the Central Coast.

You will greet patients, verify eligibility, collect information, and enter data into the Practice Management System, while upholding PPCCC policies. Strong communication and the ability to relate to diverse communities are essential; travel within the PPCCC region is required.

Qualifications

• Excellent written and verbal communication.
• Ability to relate to diverse communities.
• Thorough knowledge of medical billing terminology is desirable.
• Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo).

Responsibilities

• Adhere to Planned Parenthood California Central Coast policies, procedures, and protocols.
• Welcomes each patient by smiling, providing direct eye contact, and taking a moment to make a connection.
• Assess client payer eligibility, which may include verifying insurance, health plan authorization, verifying patient ID, and eligibility for funding sources.
• Ensures accurate and detailed patient information is entered into the Practice Management System (PM).

Skills

Communication skills

Job description

Planned Parenthood California Central Coast (PPCCC) is an equal opportunity employer, we welcome all applicants regardless of their race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, military or veteran status, and all other protected categories by applicable law.

PPCCC is a trusted provider of high-quality, affordable reproductive health care along California's Central Coast. Each year, PPCCC provides 28,000 people on the central coast with health care services; including sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations. PPCCC also provides comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infection.

JOB SUMMARY

Act as an ambassador for all patients seeking services by consistently modeling workplace values and service standards and training to perform all front office job functions and responsibilities.

Essential Functions

• Adhere to Planned Parenthood California Central Coast policies, procedures, and protocols.
• Welcomes each patient by smiling, providing direct eye contact, and taking a moment to make a connection.
• Assess client payer eligibility, which may include verifying insurance, health plan authorization, verifying patient ID, and eligibility for funding sources.
• Ensures accurate and detailed patient information is entered into the Practice Management System (PM).

Qualifications

• Excellent written and verbal communication.
• Ability to relate to diverse communities.
• Thorough knowledge of medical billing terminology is desirable.
• Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo)

Planned Parenthood California Central Coast's (PPCCC's) compensation philosophy supports the organization's mission, vision, and values. Each position has a salary based on market value and the organization's pay levels. The starting salary for this position is $25.00/hour with the opportunity for advancement. As part of our commitment to pay equity, PPCCC does not negotiate salaries.

Pay Differential: $1.00/hour bilingual Spanish/English differential pay is offered upon passing the language assessment test.