Medical Office Nurse RN

MyMichigan Health; Alpena (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

A healthcare organization in Alpena, Michigan, seeks a Medical Office Nurse RN. The role involves patient assessment, care coordination, and ensuring compliance with healthcare regulations. Candidates should have an Associate’s degree in nursing, BLS certification, and 3-5 years of healthcare experience. Proficiency in EMR systems and Microsoft tools is desired. This position offers a supportive work environment with opportunities for professional growth.

Qualifications

• RN: Registered Nurse; BLS certification required.
• 3-5 years of experience in healthcare settings or similar.
• Ability to handle multiple tasks and work independently.

Responsibilities

• Triage calls and schedule urgent/emergent add-ons.
• Perform complete patient assessment and greet patients.
• Assist providers with examinations and procedures.

Skills

Basic Life Support (BLS)

Interpersonal communication

Working knowledge of EMR

Proficiency in Excel

Proficiency in Word

Education

Associate’s degree in nursing

BSN in nursing (preferred)

Tools

EMR systems

Practice Management systems

Microsoft Windows

Job description

Join to apply for the Medical Office Nurse RN role at MyMichigan Health.

The following summary outlines responsibilities, qualifications, and expectations for this position:

Summary

Under direct supervision of the provider, the nurse will be responsible for patient assessment and care, and maintaining appropriate documentation. This position requires basic knowledge of specialty and/or primary care and the ability to assess, plan, implement and evaluate care for patients. The nurse coordinates care to ensure high quality, compassionate patient care at office locations and serves as a liaison with other organizations and departments. Responsibilities can include ordering medical, pharmacy, and office supplies to support patient care. The nurse ensures compliance with MyMichigan Health policies and procedures and follows OSHA, CLIA, and other applicable regulatory requirements. The nurse may train new employees, students, and float staff as required. Patient education, assistance with specialty care modalities, symptom management, emergency responsiveness, and care management for high risk patients are included. The nurse educates patients on prescriptions, medication reasons and side effects, and coordinates continuity of care with other providers. General office duties (typing, filing, phone, computer use) may be performed as needed. Responsibilities may vary slightly by practice; the supervisor will clarify duties.

Responsibilities

• Triages calls, schedules urgent/emergent add-ons, relays test results, processes medication refills, and coordinates consults, testing, insurance pre-certification and documentation.
• Performs complete patient assessment within licensure scope, greets patients/family, conducts routine pre-examination procedures including vital signs, maintains accurate patient records, processes reconciliations, secure messaging, and allergy documentation, and handles refills within scope.
• Coordinates the care team with the provider’s indicated plan, and engages patients and families in disease management and care processes.
• Assists providers with examinations and procedures; prepares and cleans patient areas and disposes of contaminated supplies; sterilizes instruments as needed.
• Maintains knowledge of necessary computer systems (MAPS, MCIR, Practice Management, EMR, LIS, and related programs) and participates in office technology use to support providers and staff.

Qualifications

• RN: Registered Nurse; BLS (Basic Life Support).
• Education: Associate’s degree required; BSN in nursing preferred.
• Experience/Skills: Working knowledge of EMR and Practice Management systems; proficiency with Excel and Word; 3–5 years in healthcare settings or similar; excellent interpersonal communication.

Other Information

• Must be able to travel to satellite clinics if applicable.
• Must maintain documentation and coding in the medical record per policy.
• Annual quality review participation; competency in Microsoft Windows; continuous learning opportunities may be required.

Physical/Mental Requirements

• Exposure to stressful situations, including those involving public contact, trauma, grief, and death.
• Ability to wear PPE and to move about the facility with/without assistive devices; adequate vision and hearing, with or without assistive devices.
• Ability to sit/stand/walk for long periods; frequent postural changes; exposure to bloodborne pathogens; adherence to bloodborne pathogen and TB testing as required.
• Ability to handle multiple tasks, work independently, maintain regular attendance, and perform required physical movements (reaching, grasping, etc.).
• Physical Demand Level: Light; occasional lifting 11–20 lbs, frequent lifting 10 lbs, and ability to walk/run controls as needed.