Medical Office Front Desk & Patient Care

LifeStance Health; Indianapolis (IN); On-site; USD 25,830 - 27,207; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k retirement savings with employer match

Paid time off

Job summary

A mental health practice group in Indianapolis is seeking a Medical Office Receptionist to manage front office activities and provide exceptional customer service to patients. The ideal candidate will have experience in healthcare operations and strong communication skills. This role offers competitive compensation ranging from $18.75 to $19.75 per hour, along with benefits such as medical and 401k retirement savings.

Qualifications

• 1+ years of experience in healthcare operations or customer service preferred.
• Ability to work independently and as a team member.
• Experience in customer service or similar role is an advantage.

Responsibilities

• Ensure quality customer service to patients and clinicians.
• Conduct schedule prep process and manage patient paperwork.
• Provide support to patients with queries and manage front desk operations.

Skills

Ability to multitask and prioritize duties

Strong communication skills

Proficient in using Computer Software Applications

Comfortable handling sensitive information

Education

High School or equivalent

Associates/Bachelor’s degree (preferred)

Tools

Microsoft Office

Electronic Medical Records (EMRs)

Job description

A mental health practice group in Indianapolis is seeking a Medical Office Receptionist to manage front office activities and provide exceptional customer service to patients. The ideal candidate will have experience in healthcare operations and strong communication skills. This role offers competitive compensation ranging from $18.75 to $19.75 per hour, along with benefits such as medical and 401k retirement savings.