Medical Office Associate - Contingency Pool

Penn State Health; Hershey (PA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Be Well

Be Balanced

Be Secured

Be Rewarded

Be Supported

Job summary

Penn State Health - Hershey Medical Center is seeking a Medical Office Associate for the Contingency Pool. The role involves front-desk duties, scheduling, insurance verification, referrals, and day-end reconciliation on behalf of core staff in a team or independent setting.

The ideal candidate will work well in a team and alone, with a required eight-week introductory training. Punctuality and completion of training are emphasized for success in this position.

Qualifications

• High School Diploma or equivalent required.
• Six (6) months of customer service experience preferred.

Responsibilities

• Check patients in and out of appointments.
• Schedule follow-up appointments.
• Verify insurance.
• Complete referrals.
• Collect co-pay.
• Complete end-of-day reconciliation.
• Complete administrative duties as assigned by the host office.

Skills

Customer service

Education

High School Diploma or equivalent

Job description

Penn State Health -Hershey Medical Center

The Medical Office Associate of the Contingency Pool will be expected to perform the following duties throughout their designated assignments: check patients in and out of appointments, schedule follow-up appointments, verify insurance, complete referrals, collect co-pay, and complete end-of-day reconciliation while acting on behalf of the core staff. The MOA should anticipate completing administrative duties as assigned by the host office.

The ideal MOA for this position will be able to work within a team environment and independently. With each assignment, it will be expected that the Medical Office Associate will meet not only the Contingency's Pool expectations but also those of the assigned office. It is important to be punctual and the 8-week introductory training course must be completed in full, absence during initial training is discouraged.

MINIMUM QUALIFICATION(S):

• High School Diploma or equivalent required

PREFERRED QUALIFICATION(S):

• Six (6) months of customer service experience preferred

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).


• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.


• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.


• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.


• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH MILTON HERSHEY MEDICAL CENTER?

Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth.

YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employerand does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.