Medical Office Assistant - The Longstreet Clinic - Pediatrics

Longstreet Clinic, incorporated; Gainesville (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

The Longstreet Clinic in Gainesville, GA is seeking a Medical Office Assistant in the Pediatrics department. You will perform front desk and administrative duties, manage patient referrals, and maintain accurate medical records using the EPIC EMR system.

Responsibilities include screening calls, scheduling referrals, processing mail, balancing journals, and ensuring accurate patient data entry. Prior office experience is preferred, with emphasis on customer service and meticulous recordkeeping.

Qualifications

• High School Diploma or GED required.
• Experience in Customer Service or physician's office preferred.
• Knowledge of EMR systems is essential.
• Strong data entry and telephone etiquette.

Responsibilities

• Screens and refers all incoming calls and visitors.
• Procures patient referrals promptly per physician requests and processes mail.
• Schedules appointments for patient referrals as requested by physicians.
• Logs all referrals and posts referral numbers to patient accounts.
• Advises patients on referrals and how to obtain them.
• Opens and distributes mail to appropriate personnel daily.
• Ensures accurate patient information is entered into the EPIC system.
• Maintains front office supplies inventory.

Skills

EMR knowledge

Customer service

Reception duties

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Medical Office Assistant - The Longstreet Clinic - Pediatrics# Careers## Medical Office Assistant - The Longstreet Clinic - PediatricsApply: Gainesville, GA: Full time: Posted 5 Days Ago: R30807**Job Category:**Physician Services / Physician Clinics**Work Shift/Schedule:**8 Hr Morning - Afternoon**Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.**## **About the Role:**# **Job Summary**Performs duties that include reception, maintaining clinical and financial records, front office inventory requirements, and medical records.# **Minimum Job Qualifications*** **Licensure or other certifications:*** **Educational Requirements:** High School Diploma or GED* **Minimum Experience:*** **Other:**# **Preferred Job Qualifications*** **Preferred Licensure or other certifications:*** **Preferred Educational Requirements:*** **Preferred Experience:** Customer Service or Physician's Office experience preferred.* **Other:**# # **Job Specific and Unique Knowledge, Skills and Abilities*** Knowledge of and proficient use of EMR (Electronic Medical Record) system# **Essential Tasks and Responsibilities*** Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.* Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.* Schedules appointments for patient referrals as requested by Physicians.* Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.* Advises patients when referral numbers are needed and how patients can obtain a referral. Provides patients with needed information regarding their referral.* Opens and distributes mail to appropriate personnel daily.* Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).* Ensures daily audit journals are balanced. Enters charges accurately.* Forward all monthly reports to the Central Business Office in a timely manner.* Prepares daily deposits per center procedure.* Updates patient information with pertinent information as needed, Arranges payment agreements as indicated.* Maintains inventory of front office supplies as required.# **Physical Demands*** **Weight Lifted:** Up to 20 lbs, Occasionally 0-30% of time* **Weight Carried:** Up to 20 lbs, Occasionally 0-30% of time* **Vision:** Moderate, Occasionally 0-30% of time* **Kneeling/Stooping/Bending:** Occasionally 0-30%* **Standing/Walking:** Occasionally 0-30%* **Pushing/Pulling:** Occasionally 0-30%* **Intensity of Work:** Occasionally 0-30%* **Job Requires:** Reading, Writing, Reasoning, Talking, Keyboarding# **Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.****NGHS: Opportunities start here.***Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.*