Medical Office Assistant - Orthopedics/Plastics

ummc; Ridgeland (MS); On-site; USD 21,000 - 30,000; Full time

Job summary

UMMC in Ridgeland, MS is seeking a Medical Office Assistant to support Orthopedics/Plastics clinics. You will handle clerical tasks, billing support, patient check-in, and basic office duties in a busy ambulatory setting.

Ideal candidates have a high school diploma, strong customer service, typing speed, and ability to multi-task. On-site position with day shift; health benefits and on-the-job training provided.

Qualifications

• Familiarity with general medical office procedures and front-desk tasks.
• Strong customer service and communication skills are required.
• Ability to multi-task and use basic accounting concepts.

Responsibilities

• Answer phones, greet patients, file records, verify demographics and insurance information.
• Schedule appointments and handle billing and bookkeeping tasks.
• Assist with patient intake, histories, chaperone as needed, and provider support.
• Assist with scheduling, coding and billing of procedures as directed.

Skills

Medical office procedures

Customer service

Multi-tasking

Typing 35 wpm

Microsoft Word

Verbal and written communication

Education

High School Diploma/GED

Job description

Job Requisition ID:

R00053521

Job Category:

Clerical and Customer Service

Organization:

Ambulatory Ortho

Location/s:

Colony Park North

Job Title:

Medical Office Assistant - Orthopedics/Plastics

Job Summary:

Assists physicians and other primary health care providers with clerical, financial and other general medical office operations in ambulatory practice. Works in support of clinic operations by performing medical office, billing and clinical duties.

Education & Experience

Education and Experience Required:

High School Diploma/GED

Certifications, Licenses or Registration Required:

N/A

Knowledge, Skills & Abilities

Knowledge, Skills, and Abilities:

Knowledge of general medical office procedures. Good telephone skills. Excellent customer service skills. Must be able to multi-task. Ability to type 35 wpm. Ability to demonstrate knowledge of Microsoft Word. Interpersonal skills to interact with patients and staff. Verbal and written communication skills. General understanding and application of basic accounting principles.

Responsibilities:

• Performs administrative duties such as answering telephones, greeting patients, pulling, updating and filing patient medical records, verifying patient demographic and insurance information, scheduling appointments, and performing billing and bookkeeping.
• Checks-in patients, assists with patient histories, checks accuracy of patient information, prepares charts, may be called upon to chaperone or assist provider during examinations and other patient care activities, performs billing and other general medical office procedures in accordance with established protocols of a particular clinic.
• Educates and advises patients on specified medical issues within established guidelines. Assists with scheduling, coding and billing of medical procedures and/or ambulatory surgical procedures.
• Arranges examining room equipment; cleans rooms and escorts patient to and from assigned room in clinic. Disposes contaminated supplies; maintains stocks of medical supplies and medications as appropriate to the clinic.
• Practices safety, environmental, and infection control methods. Adheres to HIPPA, OSHA, infection control, and medical records compliance regulatory requirements.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands:

Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal/clinical nature, frequent work produced subject to precise measures of quantity and quality, frequent bending, occasional lifting and carrying up to 75 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, frequent kneeling, frequent pushing/pulling, constant reaching, occasional sitting, constant standing, occasional twisting, and constant walking.

Time Type:

Full time

FLSA Designation/Job Exempt:

No

Pay Class:

Hourly

FTE %:

100

Work Shift:

Day

Benefits Eligibility:

Grant Funded:

No

Job Posting Date:

10/6/2026

Job Closing Date (open until filled if no date specified):

10/10/2026