Medical Office Assistant - OBGYN Office

Upstate; City of Syracuse (NY); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Sign-On Bonus

No Weekends

Job summary

Upstate Community OBGYN and Midwifery is seeking a patient-centered Medical Office Assistant to join our OB/GYN team at Upstate Community Hospital in Syracuse, NY. The role covers front desk duties, patient check-in/out, scheduling, and clerical tasks in a fast-paced ob-gyn setting.

You will greet patients, handle calls, manage appointments, ensure HIPAA compliance, and support insurance and records processes.

Qualifications

• High school degree or equivalent (required).
• Minimum one year office experience in a medical setting (preferred).
• Epic experience (preferred).
• Education or training in formal office procedures (preferred).
• Basic medical terminology knowledge (preferred).
• Knowledge of insurance policies and terminology (preferred).

Responsibilities

• Greet and assist all patients and visitors in a prompt, warm, courteous, and professional manner.
• Complete patient check-in process according to office protocol
• Answer incoming calls in a timely manner.
• Schedule or reschedule appointments as needed.
• Perform check-out duties to include scheduling of follow-up appointments
• Complete clerical duties including scanning or faxing records; processing mail; records processing; composing and disseminating letters/correspondence.
• Ensure adherence to HIPAA guidelines.
• Obtain and maintain basic knowledge regarding different insurance coverages.
• Respond promptly and accurately to requests for medical records.

Skills

Front desk operations

Customer service

Scheduling

Education

High school degree or equivalent

Tools

Epic (EMR)

Job description

Medical Office Assistant (MOA) – OB/GYN Team

Upstate Community OBGYN and Midwifery is seeking a patient-centered, compassionate, dependable, and team oriented Medical Office Assistant to join our OB/GYN team.

In this role, you’ll be responsible for handling all front desk operations including answering phones, scheduling appointments, check-in and check-out, customer service, as well as providing support to the Practice by performing a variety of clerical tasks.

Position Highlights:

• Schedule: Monday–Friday, 8:00 AM–4:30 PM (Closed for Lunch 12:00–1:00)
• Pay: $21.50 - $27 per hour, based on experience
• Sign-On Bonus: Available for qualified full-time candidates
• Location: Upstate Community Hospital - 4900 Broad Rd, Syracuse NY
• No Weekends
• Paid Time Off: 4 weeks vacation with additional sick time

Note:

This position is with Upstate Community Medical, P.C. and is not a state position.

Your Day-to-Day:

• Greet and assists all patients and visitors in a prompt, warm, courteous, and professional manner.
• Complete patient check-in process according to office protocol
• Answer incoming calls in a timely manner.
• Schedule or reschedule appointments as needed.
• Perform check-out duties to include scheduling of follow-up appointments
• Complete a variety of clerical duties including but not limited to scanning or faxing records; opening, processing, and distributing mail; records processing; composing and disseminating letters/correspondence.
• Ensure adherence to all HIPAA guidelines.
• Obtain and maintain basic knowledge regarding different insurance coverages.
• Respond promptly and accurately to requests for medical records.

Qualifications

• High school degree or equivalent (required)
• A minimum of one (1) year office experience in a medical office setting (preferred)
• Epic experience (preferred)
• Education or training in formal office procedures (preferred)
• Basic medical terminology knowledge (preferred)
• Knowledge of insurance policies and terminology (preferred)