Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - OBGYN - FT Days

Northeast Georgia Health System; Demorest (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Northeast Georgia Health System is seeking an attentive front-office professional to support physician clinics. You will manage reception, handle referrals, and ensure accurate EPIC data entry while coordinating with physicians and the central office.

The role emphasizes customer service, appointment scheduling, and efficient mail processing in a busy clinical setting. On-site work with standard office hours is expected.

Qualifications

• High school diploma or GED required.
• Experience in customer service or physician's office preferred.
• Proficient in MS Office; basic keyboarding.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure accurate and timely communication.
• Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
• Advises patients when referral numbers are needed and how patients can obtain a referral.
• Provides patients with needed information regarding their referral.
• Opens and distributes mail to appropriate personnel daily.
• Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
• Ensures daily audit journals are balanced. Enters charges accurately.
• Forward all monthly reports to the Central Business Office in a timely manner.
• Prepares daily deposits per center procedure.
• Updates patient information with pertinent information as needed, Arranges payment agreements as indicated.
• Maintains inventory of front office supplies as required.

Skills

Customer service

Medical office

Data entry

Phone handling

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Job Category:Physician Services / Physician ClinicsWork Shift/Schedule:8 Hr Morning - AfternoonNortheast Georgia Health System is rooted in a foundation of improving the health of our communities.About the Role:Job SummaryPerforms duties that include reception, maintaining clinical and financial records, front office inventory requirements, and medical records.Minimum Job QualificationsLicensure or other certifications:Educational Requirements: High School Diploma or GEDMinimum Experience:Other:Preferred Job QualificationsPreferred Licensure or other certifications:Preferred Educational Requirements:Preferred Experience: Customer Service or Physician's Office experience preferred.Other:Job Specific and Unique Knowledge, Skills and AbilitiesKnowledge of and proficient use of EMR (Electronic Medical Record) systemEssential Tasks and ResponsibilitiesScreens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.Schedules appointments for patient referrals as requested by Physicians.Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.Advises patients when referral numbers are needed and how patients can obtain a referral. Provides patients with needed information regarding their referral.Opens and distributes mail to appropriate personnel daily.Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).Ensures daily audit journals are balanced. Enters charges accurately.Forward all monthly reports to the Central Business Office in a timely manner.Prepares daily deposits per center procedure.Updates patient information with pertinent information as needed, Arranges payment agreements as indicated.Maintains inventory of front office supplies as required.Physical DemandsWeight Lifted: Up to 20 lbs, Occasionally 0-30% of timeWeight Carried: Up to 20 lbs, Occasionally 0-30% of timeVision: Moderate, Occasionally 0-30% of timeKneeling/Stooping/Bending: Occasionally 0-30%Standing/Walking: Occasionally 0-30%Pushing/Pulling: Occasionally 0-30%Intensity of Work: Occasionally 0-30%Job Requires: Reading, Writing, Reasoning, Talking, KeyboardingWorking at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.NGHS: Opportunities start here.Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.