Medical Office Assistant MOA - NGPG Gainesville Urology - FT Days

Northeast Georgia Health System; Gainesville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northeast Georgia Health System is seeking a front desk/administrative support member for Physician Services. The role involves reception duties, maintaining clinical and financial records, front office inventory, and medical records in a busy clinic.

The ideal candidate will be proficient with EMR systems, such as EPIC, and provide courteous customer service while coordinating referrals and appointments with Physicians in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Knowledge of EMR (EPIC) systems.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure accurate and timely communication.
• Procures patient referrals per physician requests and processes mail promptly.
• Schedules appointments for patient referrals as requested by physicians.
• Logs all referrals and posts referral numbers to patient accounts.
• Provides patients with referral information and where to obtain referrals.
• Opens and distributes mail daily to appropriate personnel.

Skills

Front desk reception

EMR EPIC

Customer service

Phone etiquette

Medical office support

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Job Category:

Physician Services / Physician Clinics

Work Shift/Schedule:

8 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

Performs duties that include reception, maintaining clinical and financial records, front office inventory requirements, and medical records.

Minimum Job Qualifications

• Licensure or other certifications:
• Educational Requirements: High School Diploma or GED
• Minimum Experience:
• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:
• Preferred Educational Requirements:
• Preferred Experience: Customer Service or Physician’s Office experience preferred.
• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Knowledge of and proficient use of EMR (Electronic Medical Record) system

Essential Tasks and Responsibilities

• Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
• Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
• Advises patients when referral numbers are needed and how patients can obtain a referral. Provides patients with needed information regarding their referral.
• Opens and distributes mail to appropriate personnel daily.
• Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
• Ensures daily audit journals are balanced. Enters charges accurately.
• Forward all monthly reports to the Central Business Office in a timely manner.
• Prepares daily deposits per center procedure.
• Updates patient information with pertinent information as needed, Arranges payment agreements as indicated.
• Maintains inventory of front office supplies as required.

Physical Demands

• Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
• Vision: Moderate, Occasionally 0-30% of time
• Kneeling/Stooping/Bending: Occasionally 0-30%
• Standing/Walking: Occasionally 0-30%
• Pushing/Pulling: Occasionally 0-30%
• Intensity of Work: Occasionally 0-30%
• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.