Medical Office Assistant | Front Desk | Iredell Cardiology| FT

Iredell Health System; Statesville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

2-year commitment

Job summary

Iredell Health System is seeking a Medical Office Assistant for the Cardiology front office, responsible for greeting patients, registering information, scheduling, and verifying insurance. You will collect payments, manage records, and support a compliant, organized reception area.

The role requires knowledge of EMR and practice software, strong communication skills, and the ability to multitask in a busy clinical environment. CPR certification within 30 days is required.

Qualifications

• High school diploma or GED required.
• 1 year of clerical experience in a medical office preferred.
• Knowledge of Microsoft Office (Word, Excel) and practice software.
• Basic understanding of medical terminology.
• Strong verbal and written communication skills.
• Ability to multitask and work under pressure.
• CMAA certification preferred.
• CPR certification within 30 days.
• Experience with EMR and PM Systems.
• Ability to lift up to 30 pounds.

Responsibilities

• Greet patients and visitors professionally.
• Schedule and confirm patient appointments.
• Register patients and verify demographics, insurance, and contact details.
• Collect copays, reconcile cash, and prepare daily deposits.
• Answer phones and route calls appropriately.
• Maintain front office inventory and notify staff of supplies.
• Process referrals and ensure completion.
• Scan and upload documents into EMR.
• Handle EMR and PHI requests compliantly.
• Communicate with staff through EMR.

Skills

MS Office

EMR system

PM software

Medical terminology

Verbal communication

Written communication

Education

High school diploma

CMAA certification preferred

Tools

EMR system

Practice management software

Scanner/Copier

Job description

Description

ELIGIBLE FOR $1000 SIGN-ON BONUS WITH 2-YEAR COMMITTMENT

The Medical Office Assistant is responsible for the efficient management of front office operations within a medical practice. This includes greeting and registering patients, scheduling appointments, verifying insurance, collecting payments, managing medical records, and maintaining effective communication with both patients and staff.

The Medical Office Assistant serves as a vital part of the healthcare team, ensuring a positive experience for patients and accurate administrative support for the practice.

Key Responsibilities

• Greet patients and visitors in a courteous and professional manner.
• Schedule and confirm patient appointments in accordance with practice guidelines.
• Register patients by verifying and updating demographic, insurance, and contact information.
• Collect copays, reconcile cash drawers, and prepare daily deposits.
• Answer phones, return messages, and route calls appropriately.
• Maintain front office inventory and notify appropriate staff of supply needs.
• Ensure outgoing and incoming referrals are processed and followed through to completion.
• Scan and upload documents into electronic medical records (EMR).
• Process EMR and PHI request in a timely and compliant manner.
• Message clinical and non-clinical staff through EMR system.
• Maintain confidentiality and uphold HIPAA compliance.
• Attend staff meetings and adhere to Iredell Health System and IPN policies.
• Maintain a clean, organized, and professional front office and waiting area.
• Support additional administrative tasks as directed.

LOCATION: Iredell Cardiology

SCHEDULE: M-Th 8-5 Fri 8-12

Requirements

• Highschool diploma or GED required.
• One year of clerical experience in a medical office preferred.
• Knowledge of Microsoft Office (Word, Excel), general office equipment and practice software platforms.
• Basic understanding of medical terminology.
• Strong verbal and written communication skills.
• Ability to multitask and work effectively under pressure.
• Prefer Certified Medical Administrative Assistant (CMAA)
• CPR certification (within 30 days)
• Experience with EMR and PM Systems
• Ability to walk, sit, stand, push, pull, bend, stoop, reach, and lift up to 30 pounds.
• Must be able to pass FIT test as required for the position.