Medical Office Assistant - Clinton Township

Children's Hospital of Michigan; Detroit (MI); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Medical insurance

401(k)

Paid time off

Career development

Health savings accounts

Employee discount program

Employee Assistance Program

Voluntary benefits

Job summary

The Children\'s Hospital of Michigan in Detroit, MI is seeking a Medical Office Assistant / Patient Services Assistant to support clinicians and front desk operations. You will greet visitors, register patients, verify insurance, schedule appointments, and assist during examinations, preparing rooms and handling routine clerical tasks.

Under supervision, you’ll perform vital sign checks, assist with procedures, manage billing documentation, and ensure compliance with safety standards, while

Qualifications

• High school diploma or GED required.
• Graduation from a practical nursing program or equivalent training.
• Medical Assistant Program or six months of MA-related office experience.
• EMT or Phlebotomy training program; six months direct patient care experience preferred.
• One year MA or Patient Care Associate duties experience.
• One year medical office clerical experience (insurance verification, authorizations, billing, EMR).
• Medical Assistant certification preferred.

Responsibilities

• Greets visitors, registers patients, and directs calls.
• Obtains demographic, insurance, and data for outpatient services.
• Contacts insurance providers to determine benefits and patient co-pays; posts payments.
• Prepares patient charts for appointments and files medical records.
• Assists physician during examinations and prepares exam room.
• Takes vital signs and documents them in the chart.
• Performs procedures such as injections, venipuncture, EKGs, and related tasks.
• Obtains referrals and schedules appointments per guidelines.
• Enters and reviews billing information; handles deposits.

Skills

Analytical ability

Interpersonal skills

Mental/visual strain

Blood pressure techniques

Education

High school diploma or GED

Practical nursing program graduation

Medical Assistant certification

EMT

Phlebotomy training program

Nurse Assistant Program or equivalent training

PCA/PCT Program

Job description

• $1,250 Sign on Bonus, with required relevant experience**

• $1,250 Sign on Bonus, with required relevant experience**

Be the heart of compassionate care in a patient care support role with us! In this vital role, you'll provide essential assistance and comfort to patients, ensuring they receive the best possible experience during their healthcare journey. If you’re dedicated, empathetic, and ready to make a positive impact on patients' lives, we encourage you to apply today and become a crucial part of our caring team!

Benefit Statement

At Tenet Healthcare, We Understand That Our Greatest Asset Is Our Dedicated Team Of Professionals. That’s Why We Offer More Than a Job – We Provide a Comprehensive Benefit Package That Prioritizes Your Health, Professional Development, And Work-life Balance. The Available Plans And Programs Include

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare C dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance.

Note: Eligibility for benefits may vary by location and is determined by employment status

Summary / Description

NOTE: Refer to Medical Office Assistant Scope of Practice addendum, attached.

Under general supervision, and according to established policies and procedures, performs the duties of a Medical Assistant and Patient Services Assistant for assigned area. Greets visitors, registers patients, contacts various insurance providers and schedules patients according to established guidelines. Assist physician or physician extender with patient examination by preparing exam room, taking vital signs, assisting during exam, etc.

• Greets visitors, answers telephones and directs calls and visitors to appropriate place or person.
• Registers patients for outpatient services. Obtains necessary demographic, insurance and related data according to policies and procedures.
• Contacts various insurance providers to determine benefit levels and patient co-pays, as needed. Collected and posts payments and prepares daily deposits for monies received.
• Pulls and prepares patient charts prior to appointment. Files notes, prescriptions, face sheets and other documentation in medical record. Copies and releases medical record information, as needed.
• Assists physician with patient examinations by preparing exam room, helping to move or position patients for procedures, handling instruments, etc.
• Takes vital signs such as temperature, blood pressure and weight. Documents patient's reason for visit and vital signs in patient's chart.
• May perform any of the following medical procedures: giving non-intravenous injections, venipuncture, performing EKG's, assisting with stress tests, routine x-rays, PFT's, and other related activities.
• Obtains referrals and schedules patient's appointments or procedures according to guidelines.
• Enters, reviews, researches and corrects computerized records of patient billing information. Provides billing company with companies of all payments and rejections.
• Performs various other support duties such as preparing laboratory slips or statistical data, typing various correspondence, training new personnel, etc.
• Follows established policies and procedures to meet minimum like safety standards of JCAHO/OSHA. Actively participates in all safety training including but not limited to cardiopulmonary resuscitation (CPR) and annual safety training.

Skills Required

• Analytical ability necessary to handle patient problems, review and verify insurance information, research billing problems and compile data for statistical reports.
• Interpersonal skills necessary to effectively communicate with patients, physicians and other personnel.
• Some mental/visual strain due to posting of payments, reviewing insurance information, etc.
• Technical knowledge of blood pressure techniques.

Qualifications

Minimum Qualifications

• High school diploma or GED.
• Graduation from a school of practical nursing ...OR...
• Completion of one of the following:
• PCA/PCT Program
• Nurse Assistant Program or equivalent training.
• Medical Assistant Program, or six months of experience in a doctor's office or related area performing Medical Assistant duties.
• EMT
• Phlebotomy training program. Six months direct patient care experience, preferred.
• One year of previous experience performing Medical Assistant or Patient Care Associate duties.
• One year of previous experience performing medical office clerical (e.g. insurance verification, authorizations, medical billing, EMR usage) duties in a doctor's office or related area.
• Medical Assistant certification preferred.

Facility Description

Children's Hospital of Michigan is an international leader in pediatric and adolescent medicine. Surgical services include general, thoracic, reconstructive and cardiovascular. Imaging technology designed specifically for children provides advanced diagnostic services including Positron Emission Tomography (PET) and MRI. The Children's Hospital of Michigan Emergency Department is a verified Level 1 Pediatric Trauma Center and dedicated pediatric burn center. Experts in pediatric critical care, rehabilitation, and neonatal and perinatal medicine provide care for thousands of children every year at Children's Hospital of Michigan, Children's Hospital of Michigan - Troy and six ambulatory sites.

EEO Statement

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations

Job: Nursing

Primary Location: Detroit, Michigan

Facility: DMC Children's Hospital of Michigan

Job Type: Part Time

Shift Type: Day

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

2606001941

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.