Medical Liaison (Chicago, IL, US)

Biopharma Careers; Chicago (IL); On-site; USD 117,000 - 259,000; Full time

Job summary

Novo Nordisk in Illinois is seeking a Medical Liaison to build relationships and communicate the clinical value of NNI products to healthcare providers. You will educate, provide medical information, and coordinate educational workshops and forums, while identifying sites for clinical trials as development progresses.

You will act as a scientific liaison among Medical, Sales and Marketing teams to advance scientific exchange.

Qualifications

• Doctoral degree required.
• At least two years experience in a health-related system, pharmaceutical company, or managed care environment required.
• Relevant clinical and/or therapeutic experience preferred.
• Displays business acumen/knowledge based on experiences such as participation in formulary process decisions.
• Strong communication skills.

Responsibilities

• Completes administrative duties in an accurate manner and on a timely basis, in line with current SOPs and working practices.
• Complies with all guidelines, policies, legal, regulatory and compliance requirements.
• Ensures effective administrative management of regional business as well as operational budgets.
• Maintains thorough understanding of all relevant Novo Nordisk processes and procedures and proactively assists other FMA members to further their understanding with these as needed.
• Provides monthly reports on scientific support activities in region to Director including budget expenditures as directed.
• Records all activities within a customer response management system (e.g. VEEVA) and all expenses within Concur in accordance with FMA procedures.

Skills

Strong communication skills

Business acumen

Relationship development

Account management mindset

Education

Doctoral degree

Job description

About the Department

The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is one of the most diverse and collaborative groups within the organization. From healthcare provider interactions and developing and implementing regulatory strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference?

The Position

Builds relationships and demonstrates the clinical outcome and benefits of NNI products. Educates and demonstrates the benefits of key products to HCPs. Provides medical information and coordinates educational workshops, round tables, medical forums, etc. May explore and identify sites for clinical trials in all stages of development. Incumbents have a deep scientific and clinical education and experience. Within Field Medical Affairs, this position functions as a scientific liaison between NNI and key external customers to further scientific exchange. S/he provides advanced product and scientific and medical field support to Medical, Sales and Marketing, as well as Managed Care and Government by using academic/professional credentials and scientific expertise to communicate with health care providers, organized providers/accounts and other relevant healthcare organizations. Strategic determination of change of territory prioritization will be based on customer need and analytics which identify need for change. This may occur at any time throughout the annual performance cycle. Develops and maintains medical (territory and account) plans in coordination with his/er Field Director.

Relationships

Position reports to Field Director/Sr Field Director. Serves as organization spokesperson on advanced medical and technical projects with the ML teams, Clinicians, Marketing, Market Access & Government and Sales personnel. External relationships include key opinion leaders (KOL’s), academic institutions, physicians, nurse practitioners, diabetes educators, pharmacists, blood bank staff, organized providers/IDNs and MCOs as needed based on territory archetypes.

Essential Functions

Administrative Duties

• Completes administrative duties in an accurate manner and on a timely basis, in line with current SOPs and working practices
• Complies with all guidelines, policies, legal, regulatory and compliance requirements
• Ensures effective administrative management of regional business as well as operational budgets
• Maintains thorough understanding of all relevant Novo Nordisk processes and procedures and proactively assists other FMA members to further their understanding with these as needed
• Provides monthly reports on scientific support activities in region to Director including budget expenditures as directed
• Records all activities within a customer response management system (e.g. VEEVA) and all expenses within Concur in accordance with FMA procedures

Advocacy & Professional Relationship Development

• Attends assigned medical and scientific meetings: a) ensures and maintains awareness of current issues and new data pertaining to NNI products; b) develops and maintains relationships with key health care providers and IHNs; c) develops appropriate use of NNI products and greater utilization of its services d) supports and assists representatives and managers in answering questions from health care providers and IHNs
• Combines account management skills, business acumen and scientific expertise to enhance value and develop collaborative relationships
• Establishes the medical account strategy/plan through the identification and cultivation of key relationships and brings forth appropriate collaboration opportunities

Field-Based Clinical Support

• Collaborates with Health Economics & Outcomes Research (HEOR) team to deliver scientific value proposition of NNI’s products and devices to key customers and formulary decision makers. Delivers HEOR presentations upon request
• Collaborates with Marketing and Sales management to inform the development of scientific strategies to optimize NNI’s products and development activities in the medical community
• Collaborates with trial/study investigation sites; ensuring effective coordination and facilitation of studies to ensure timely review, initiation and completion, as well as publication of study results. Provides clinical support in cooperation with other Novo Nordisk groups to ensure investigators demonstrate appropriate knowledge of studies, support patient recruitment and retention activities, answers responsive requests from investigators and provides feedback to sites to other groups
• Coordinates and collaborates with regional FMA team members to ensure integrated comprehensive coverage of regional clinical and scientific needs
• Coordinates with key internal stakeholders to provide customized and dedicated system-wide clinical education and support within respective IHNs and coordinate and manage professional relations of Novo Nordisk within these Networks from an overall “account management” level
• Coordinates with respective HSM to provide scientific and clinical education to Chief Executives, Medical Directors and formulary stakeholders to secure proper access to NNI’s products and services in respective IHNs
• Develops and presents product and scientific updates as requested, including Formulary presentations within IHNs, using approved material.

Physical Requirements

• 50-75% overnight travel required; Driver must maintain a valid driver’s license. Must be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of Motor Vehicle Records. Territory is IL, MO, KS

Qualifications

• Doctoral degree required
• At least two years experience in a health-related system, pharmaceutical company, or managed care environment required
• Relevant clinical and/or therapeutic experience preferred
• Displays business acumen/knowledge based on experiences such as participation in formulary process decisions
• Strong communication skills

Salary and Benefits

• Medical Liaison - $116,820 to $216,100
• Senior Medical Liaison - $148,290 to $259,510

In addition, this position is eligible for a company bonus based on individual and company performance.

Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.