Medical Laboratory Scientist - Quality Control

Quest Diagnostics Incorporated; Gaithersburg (MD); On-site; USD 91,778,000 - 151,522,000; Full time

Benefits offered by this job

Medical benefits

Vacation and Health/Flex Time

401(k) match

Life and disability insurance

Education assistance

Job summary

Quest Diagnostics Incorporated in Gaithersburg, MD seeks a Medical Laboratory Scientist for Quality Control, Monday–Friday, 8:00 AM–5:00 PM. The role emphasizes QC/QA activities, reagent and PT management, and regulatory compliance.

The position requires strong customer service, troubleshooting, and coordination with inter-department teams, with education in laboratory science and extensive clinical experience. Opportunities include career advancement and comprehensive benefits.

Qualifications

• Minimum five years clinical laboratory experience with two years in the present department.
• Hematology, chemistry experience preferred.
• Strong customer service skills and ability to manage priorities and troubleshoot instruments.

Responsibilities

• Demonstrate proficiency in all principle duties of a Medical Technologist I/II.
• Maintain LIS-based QC software targets and ranges; review/adjust QC performance.
• Coordinate parallel testing events for new reagents and QC materials.
• Manage internal and external proficiency testing programs and PT submissions.
• Ensure compliance with federal, state, and local regulations and protect patient confidentiality.

Skills

Quality control

Customer service

Troubleshooting

Resource planning

Interdepartmental collaboration

Education

Associates Degree in Laboratory Science/MLT

Bachelors in Medical Technology/Biology/Chemistry (Preferred)

Tools

LIS software

Job description

Medical Laboratory Scientist - Quality Control - Gaithersburg, MD, Monday to Friday, 8:00 AM to 5:00 PM

Pay range: $32.03 - $52.88 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 \"MyDay\" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Monitor, coordinate, and/or perform quality control/ quality assurance activities within a defined laboratory. Provides support for laboratory technical and non-technical staff in order to expedite workflow and aides in the resolution of technical problems. Has a fundamental understanding of Specimen Processing, test performance, and reporting test results for all tests performed in laboratory supported.

Responsibilities

• Must demonstrate proficiency in all principle duties of a Medical Technologist I and / or II.
• Manages/ coordinates activities defined on the department's \"Quality Scheduler\".
• Maintains LIS based QC software program including development of quality control (QC) targets and ranges. Periodically reviews/ adjusts QC performance limits.
• Manages/ coordinates parallel testing events for both new reagent and quality control materials.
• Manages all facets of both Internal and External proficiency testing programs; including pre-analytical handling, compiling and completing PT submission forms, cataloging PT responses, maintaining inventory of previously assayed PT materials. Coordinates and summarizing root cause investigations following sub-optimal performance.
• Maintains document control for all records generated during routine laboratory testing.
• Key resource for ensuring continues compliance with external regulatory agencies. Reviews unit activities to ensure compliance with departmental policies and federal, state, and local regulations.
• Involved in the management of training and competency documents.
• Works with supervisor/ department manager, providing support during the validation of new procedures.
• Reviews QA and QC records when applicable.
• Serve as a technical resource for the unit by investigating and resolving analytical testing problems. Recommending a course of action in instances identified as beyond acceptable limits, and responding to non-routine/complex inquiries and/or requests from clients and sales representatives.
• Review requests for validity checks and recommend an appropriate course of action taking into account the limitations of specimen requirements and the effects of time and the quality of additional and/or repeat testing.
• Assist with the department's annual competency testing process and documentation.
• Interact in a professional manner with inter-departmental teams and groups.
• Perform other duties as directed by department manager
• Must interact with other departments.
• Contact with clients will be required, good customer service skills important.
• Interaction with purchasing and manufacturer technical representatives.
• Must protect patient confidentiality at all times.

Qualifications

Required Work Experience

Minimum of five years clinical experience with two years in present department.

Hematology, chemistry experience (Preferred)

Skills

• Good customer service skills important.
• Must have the ability to establish work priorities for self and others and handle several procedures simultaneously including troubleshooting instruments and other problems/issues.
• Ability to schedule and manage resources to meet department goals

Education

• Associates Degree Associates degree in a Laboratory Science or Medical Laboratory Technology or have previously qualified as a Technologist under 42 CFR 493.1433 published in March 14,1990. If HEW certified, eight years or more in same department. (Required)
• Bachelor's Degree Bachelor of Science in Medical Technology, Biology or Chemistry (Preferred)

MLS, Medical Laboratory Scientist, Medical Lab Scientist, Med Tech, Medical Technologist, CLS, Clinical Lab Scientist

71016

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.