Job Summary:
In addition to the responsibilities listed below, this position is also responsible for performing highly complex laboratory tests/procedures to provide data for use in treatment and diagnosis of disease; supporting pre-analytical processes to ensure timely and appropriate patient care; operating lab equipment with moderate supervision; identifying and escalating issues that may arise during testing processes; troubleshooting equipment issues that arise when running tests with moderate guidance; and developing an understanding of techniques used in specialty fields (e.g., microbiology, histopathology, hematology, diagnostic immunology, immunohematology, chemistry, or morphological examinations).
Essential Responsibilities:
- Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.
- Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.
- Maintains testing and training standards by: routinely reviewing technical and/or non-technical training materials for accuracy and relevancy; and engaging in regular, in-service, and competency training.
- Maintains compliance and accreditation by: following policies and work instructions in alignment with applicable regulations, license requirements, accreditation standards, and inspection checklists pertaining to laboratories and facilities where testing is performed; participating in the adherence to all requirements related to the recruitment, processing, testing, storage, and distribution of materials and samples; supporting accreditation inspection processes, including communication with inspectors, lab supervisors, and managers; participating in the license renewal process; and updating technical and/or non-technical documentation with guidance.
- Serves as a link between medical laboratory services and other services by: developing basic awareness of regulatory/accreditation changes and issues, inspection citations, current events, and trends relevant to services, quality, and training; supporting immediate team members to proactively evaluate and improve technical and/or non-technical quality management systems; executing on collaboration across internal teams locally to coordinate and align lab operations, quality, and utilization; and learning to follow local and national standards and regulations, and use technology and initiatives.
- Maintains medical laboratory operations and improves processes by: executing efficient operations, quality, service, patient safety, member/customer satisfaction, and cost effectiveness through evaluation and standardization of technical and/or non-technical services and processes; supporting the implementation of work plan processes to improve systems across the continuum of care; monitoring new testing methodologies, processes, and technology that have the potential to improve service, quality, and/or efficiency; resolving routine laboratory and patient/member problems; supporting teamwork and a progressive work environment; contributing to day-to-day laboratory operations; learning to leverage inventory and maintenance systems, maintain supplies inventory, and prepare usage and costs; and assisting with ongoing technical and/or non-technical project management and status reports.
- Coordinates service quality by: learning to apply applicable policies and procedures for audit and process improvement projects; following general instructions when conducting internal audit processes to verify quality of technical and/or non-technical processes; escalating deviations from expected quality control results to more senior personnel; contributing to the testing and verification of results before sharing; collecting, preparing, and running specimens, ensuring they are processed according to established time and quality standards; participating in proficiency testing processes; and reporting workflow concerns/problems.
Minimum Qualifications:
- Associates degree in medical lab technician or health care related field AND minimum one (1) year of experience in medical technology, clinical laboratory sciences, or health care related field OR Minimum two (2) years of experience in medical technology, clinical laboratory sciences, or health care related field.
- Medical Technologist License (Hawaii) required at hire OR Medical Laboratory Technician License (Hawaii) required at hire OR Clinical Laboratory Specialist License (Hawaii) required at hire
Preferred Qualifications:
- Blood Banking Technologist Certification OR Blood Banking Specialist Certification.
- Molecular Biology Technologist Certification.