Medical Interpreter - Arabic

600 Advocate Health, Inc.; Street (MD); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Education assistance

Job summary

Advocate Health seeks a Medical Interpreter to provide confidential interpretation for patients and healthcare teams across settings. The role involves video/phone/in-person modalities and requires handling sensitive, high-stakes conversations with compassion and accuracy.

Applicants should be bilingual with medical terminology knowledge and ethics training; CMI certification must be obtained within one year. The position supports a 40-hour workweek with variable shifts and on-call rotation.

Qualifications

• Bilingual in English and the target language with medical interpreting proficiency.
• Proficient in medical terminology across anatomy, physiology, diagnostics, treatment and health education.
• Adheres to ethical standards per NCIHC guidelines and respected professional codes.
• Ability to work in high-stress clinical situations including sensitive communications.

Responsibilities

• Provide interpretation for patients, families and healthcare teams across clinical settings.
• Interpret for life support withdrawal, fetal demise and major emergency cases.
• Facilitate communication between patient and healthcare team to ensure clarity.
• Collaborate with social services, behavioral health, financial counseling and chaplaincy as needed.
• Document work activity and interpretation performed in patient records.
• Assist with referrals, transportation, insurance processes and informed consents when required.
• Adhere to all laws and regulations governing medical interpreting in healthcare.

Skills

Bilingual in medical interpreting

Medical terminology

Professional communication

Ethics in medical interpreting

Handling difficult conversations

Video interpreting proficiency

Education

CMI certification program

Advanced training in medical interpreting

Tools

Video interpreting devices

Electronic medical records basics

Job description

Department: 11604 Enterprise Corporate - Language Services Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday-Friday 0900-1730, possible early start, late finish, weekend coverage and required holiday rotation. MODALITY: VIDEO/PHONE/IN-PERSON. Pay Range: $24.10 - $36.15

Major Responsibilities

• Provides interpretation for patients, families and their health care team in a manner that promotes confidentiality at a professional distance within the given linguistic/cultural context for physicians, nurses, pharmacists, therapists, social workers, financial counselors and chaplains in all clinical settings.
• Provides interpretation in cases of life support withdrawal, fetal demise and major cases in emergency medicine.
• Encourages communication between patient and health care team to build rapport and ensures that the listener understands the message.
• Functions in a collaborative relationship with social services, behavioral health, financial counseling, and chaplaincy, including advanced directives, psychiatric evaluation and issues of homelessness, domestic violence and Alcohol and Other Drug Abuse (AODA).
• Responsible for daily documentation of work activity certification on official departmental logs and charting interpretation in patient medical record.
• May also be called upon to facilitate the following: follow-up appointments, assist with appropriate referrals, transportation issues, insurance/payment process, informed consents, and site translations.
• Adheres to all federal. state and local laws and regulations governing the practice of medical interpreting in healthcare.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.
• Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required

Medical Interpreter (CMI) certification issued by The National Board of Certification for Medical Interpreters needs to be obtained within 1 year.

Education Required

Advanced training beyond High School that includes the completion of an accredited or approved program in.

Experience Required

No experience required.

Knowledge, Skills & Abilities Required

• Must be bilingual in target language and English with proven linguistic abilities in medical interpreting.
• Possesses professional command of bilingual medical terminology; anatomy, physiology, diagnostic process, treatment, prevention and health education models.
• Competent to interpret for physicians, nurses, pharmacists, therapists, social workers, chaplains, and financial counselors in all health care settings.
• Possesses knowledge concerning the ethics of medical interpreting as outlined by the National Council on Interpreting in Health Care (NCIHC).
• Possesses an understanding of the cultural aspects of the medical community as well as the cultural identity of patients of limited English proficiency.
• Ability to work in challenging situation involving issues of delivering difficult messages including death and dying.
• Excellent human relations and communication skills.
• Basic computer skills.
• Ability to utilize video interpreting techniques.

Physical Requirements and Working Conditions

May be exposed to human blood or body fluid. Must have ability to wear protective clothing as situation dictates. Operates all equipment necessary to perform the job. Must work in 24/7 environment with on-call responsibility. Position requires travel; may be exposed to road and weather hazards. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You

• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care