Medical Interpreter

Thecentermemphis; Memphis (TN); On-site; USD 33,062 - 57,859; Full time

Job summary

Thecentermemphis is seeking a Medical Interpreter to provide on-site and over-the-phone interpretation for patients, caregivers, and providers at St. Jude Children's Research Hospital. This role requires proficiency in Spanish and potentially Hebrew, ensuring effective communication for LEP patients.

The ideal candidate will have a high school diploma, completion of a medical interpreter training course, and at least 480 hours of interpreting experience. Benefits include competitive pay, with a rate between $24.00 and $42.00 per hour.

Qualifications

• High school diploma or GED required.
• Prior completion of an accredited medical interpreter training course of at least 40 hours.
• Three months or 480 hours of documented medical interpreting experience.

Responsibilities

• Interpret critical medical information in Spanish and English.
• Ensure clear communication between providers and LEP patients.
• Maintain confidentiality in interactions with patients.

Skills

Medical proficiency in Spanish

Interpretation skills

Proficiency in Hebrew

Communication skills

Education

High school/GED

Bachelor’s degree

40-hour medical interpreter training course

Job description

Overview

Better at Work. Better at Life. When you work at St. Jude, you’ll join a highly collaborative work culture that inspires you every day to be your best. With opportunities for learning and growth, you can shape a career path that is right for you while also enjoying all the benefits and stability of working for a world‑class institution. This includes work‑life balance with generous paid time‑off and on‑campus conveniences that make life a little easier. Join us and you’ll quickly see why St. Jude is consistently ranked by our employees on Glassdoor as a “Best Place to Work.”

A Medical Interpreter provides on‑site and over‑the‑phone interpretation services for providers, patients, and caregivers at St. Jude Children's Research Hospital. Medical proficiency and experience interpreting in Hebrew could be a plus. Helps to link Limited‑English Proficient (LEP) patients and families with appropriate hospital resources and performs translation of non‑critical documents on a limited basis.

Job Responsibilities

• Interpret critical medical information in Spanish and English for providers, patients, and caregivers at St. Jude Children's Research Hospital, both on‑site and over the phone.
• Proficiency interpreting in medical encounters in Hebrew could be a plus.
• Ensure that providers and LEP/NEP patients and parents clearly understand each other in verbal exchanges of essential information during inpatient and outpatient visits (e.g., informed consent, medical interview, health care instructions).
• Interpret telephone conferences between caregivers and providers.
• Notify supervisor of potential or actual communication problems regarding LEP/NEP patients and staff.
• Maintain confidentiality in all matters related to LEP/NEP patients and families.
• Help link LEP patients and families with appropriate hospital resources.
• Perform written translation of non‑critical documents on a limited basis.
• Provide timely and accurate daily records of all interpreting services performed.
• Participate in continuing education programs and competency training to enhance professional medical interpretation skills.
• Collaborate with other interpreters to ensure coverage of interpreting assignments and participate in on‑call rotation as assigned.
• Assist with the coordination and orientation of volunteer medical interpreters.
• Perform other related duties as assigned to meet the goals and objectives of the department and the institution.
• Maintain regular and predictable attendance.

Minimum Education and/or Training

• High school/GED required.
• Bachelor’s degree preferred.
• Prior completion of an accredited medical interpreter training course of at least 40 hours is required. (List of training programs is posted on the IMIA website.)

Minimum Experience

• Three months or 480 hours of documented medical interpreting experience required.
• Proficiency in English, Hebrew, and one other language preferred.

Licensure, Registration and/or Certification Required by Law

• None.

Licensure, Registration and/or Certification Required by SJCRH Only

• Certified Healthcare Interpreter (CCHI) issued by the Certification Commission for Healthcare Interpreters or Certified Medical Interpreter (NBCMI) issued by the National Board of Certification for Medical Interpreters within 12 months of hire.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. The current salary range is $24.00 - $42.00 per hour for the role of Medical Interpreter.

Benefits

Explore our exceptional benefits!

Equal Opportunity Employer

St. Jude is an Equal Opportunity Employer.