Medical Imaging Field Engineer- Pittsburgh, PA

Siemens Healthineers AG; Pittsburgh (Allegheny County); On-site; USD 58,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term and short-term disability

Paid parking/public transportation

Paid time off

Paid sick and safe time

Job summary

Siemens Healthineers is seeking a Customer Service Engineer II to service CT imaging equipment in the Pittsburgh, PA area. The role involves installation, troubleshooting, repair and preventative maintenance on Siemens Healthcare systems with minimal supervision.

The ideal candidate has 3–5+ years as a medical technologist or field service engineer, strong customer service skills, and a valid driver’s license.

Qualifications

• Minimum high school diploma; technical Associates Degree or equivalent preferred.
• Proficiency with tools and service test equipment.
• Proficiency in network applications and tools: eVO, mButler, MS Office, Concur, NAM Engineer Tools.
• 3–5+ years as a medical technologist or field service engineer servicing diagnostic instruments.

Responsibilities

• Install, troubleshoot, repair and perform preventative maintenance on Siemens Healthcare systems at customer sites with minimal supervision.
• Deliver timely and effective repairs and train operators to ensure optimal system performance and customer satisfaction.
• Manage territory financial performance, including revenue, expenses and inventory, and maintain company assets (car, phone, computer, tools).

Skills

Customer service

Electrical knowledge

Network applications

Team collaboration

Driving

Education

High school diploma

Associate degree or equivalent

Tools

eVO

mButler

MS Office

Concur

NAM Engineer Tools

Job description

This is a role well suited to an ambitious professional, looking for the next step in their career. As aCustomer Service Engineer II,you will be responsible for:

• You will be servicingCT Imaging Equipment in thePittsburgh, PAarea. Customer Service Engineer Level based on prior experience.
• You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
• You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
• You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
• Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

This position may suit you best ifyou are familiar withwhat is below,and would like todo develop your career with Healthineers

• You have knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
• You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
• You have experience in testing, repairing and maintaining capital medical equipment.
• You have strong customer service and communication skills.
• You are proficient in the use of tools and service test equipment.
• General understanding of the principles of electricity, power supplies, and grounding.

Required skills to have for the success of this role

• Minimum high school diploma; technical Associates Degree or equivalent preferred.
• Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
• Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
• 3-5+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed.
• Valid driver's license, ability to drive independently day and night, and good driving record required.

This role is governed by our Fleet Safety Policy. To be eligible for employment, applicants must hold a valid driver’s license in the state they reside and may not have any prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations (unless such a restriction is prohibited by state/local law).

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is:

$58,240 - $80,080

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan.
• life insurance
• long-term and short-term disability insurance
• paid parking/public transportation
• paid time off
• paid sick and safe time.

Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Aff... encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion