Medical Imaging Assistant MRI Nights

bannerhealth; Mesa (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Banner Health in Mesa, Arizona is seeking a radiology support associate to assist technologists and nurses with non-technical, patient- and procedure-related duties. This role also handles clerical tasks and customer service to ensure efficient care delivery in the Radiology department.

The position emphasizes patient safety, adherence to department policies, and coordination with the imaging teams for smooth daily operations.

Qualifications

• Greeting patients, medical staff, and public courteously.
• Handling general information requests and scheduling.
• Entering orders and managing patient data in systems.

Responsibilities

• Greet patients and visitors in person and over the phone.
• Schedule appointments and book procedures.
• Enter patient information and verify demographics and insurance details.
• Scan and file documents into patient records and PACS.
• Assist with clerical tasks and provide customer service for the care area.
• Coordinate discharge planning and transportation as needed.

Skills

Customer service

Clerical tasks

Scheduling

Tools

PACs system

Job description

Primary City/State: Mesa, Arizona

Department Name: Radiology-Support-Hosp

Work Shift: Night

Job Category: Clinical Care

Health care is full of possibilities. Medical imaging plays a pivotal role in excellent patient care at Banner Health. If you're looking to leverage your abilities - you belong at Banner Health.

Location: 1400 S Dobson Road , Mesa AZ, 85202

Schedule: Monday through Thursday from 6:30pm to 5:00am.

BDMC imaging department focuses on banner core values and on maintaining a positive culture with emphasis on building and maintaining relationships. With an increased focus on patient safety and upholding departmental policies and guidelines.

Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals and was recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. We provide an abundance of exceptional opportunities with more than 700 licensed beds, including over 100 dedicated to children and 76 dedicated to our NICU. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine. With 33 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the da Vinci Surgical System. Becker's Hospital Review named Banner Desert Medical Center as one of the top 50 busiest Emergency departments in the country.

If you aim to deliver top-tier care to the most vulnerable patients, consider joining Banner Children's Hospital at Desert in Mesa, Arizona. Within our over 200 bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology - including iCare ICU monitoring and robotic surgery - to provide high quality, child-friendly, family-centered care. Our facilities feature a 76-bed NICU, a 24-bed PICU, six pediatric ORs and a 22-bed ED. We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities. With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.

POSITION SUMMARY

This position assists technologists and/or nurses in department by performing non-technical, patient and procedure-related duties in accordance with department/facility policies and procedures. This position is also responsible for a variety of clerical and administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients.

CORE FUNCTIONS

1. Performs a variety of tasks and functions associated with the department's daily operations, including but not limited to, greeting patients, medical staff and the public, answering incoming telephone calls, scheduling appointments, entering orders and providing general information to customers. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution. Refers complex inquiries to the appropriate department or staff. Provides ongoing clerical and administrative support.
2. Enters patient information into the computer, scans documents into PACS. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient's record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. May be responsible for QC/validations. Assists in facilitating requests for patient medical records.
3. Provides support in the acquisition and distribution of digital patient records. Digitizes, formats, and uploads film-based or digital images into PACS. Maintains accurate filling system as required based on established department protocols and procedures.
4. Fulfills requests for images and reports ensuring availability in system, hard copy (film), and/or CD as required and follows proper protocols for releasing confidential patient information.
5. Receives patient in applicable systems, confirms patient demographics and insurance information and performs insurance verification when required. May be required to calculate and collect copays, deductibles, and self-pay. Totals charges on patient's super-bill at check-out. Enters pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges. Coordinates transportation to care centers and residential homes as requested by patients or physicians.
6. Prints physician schedules, super-bills, labels and other applicable forms in preparation for next business day. Pulls and files patient charts and prepares new patient charts as need