Medical Imaging Assistant - Diagnostic Radiology

CHRISTUS Health; Marshall (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CHRISTUS Health is seeking a Medical Imaging Assistant to support radiology operations, answer calls, route messages, and handle film/CD processing and PACS scanning. You will greet patients, verify information, and coordinate imaging workflows to ensure timely service.

The role requires a high school diploma or equivalent and at least 1 year in medical imaging reception; basic computer skills are essential, with BLS preferred. Work is full-time on-site with standard 5-day schedules.

Qualifications

• High School Diploma or equivalent years of experience.
• 1 year of experience working in Medical Imaging as a receptionist preferred
• Basic computer skills required
• BLS preferred

Responsibilities

• Meets expectations of CHRISTUS OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Adheres to CHRISTUS Health core values.
• Maintains compliance with policies, professionalism, confidentiality and reliability.
• Collaborates with management, coworkers, and physicians to foster an optimal work environment.
• Supports radiologists and referring physicians with meaningful assistance to improve physician satisfaction.
• Protects patient confidentiality and does not disclose information unnecessarily.
• Adapts patient assessment and care methods to diverse needs.
• Ensures compliance with policies and standards from regulatory entities.
• Willing to work additional shifts or at other campuses as needed.
• Ensures exams are scanned and stored correctly in PACS.

Skills

Basic computer skills

Education

High School Diploma or equivalent years of experience

Job description

Summary:

Medical Imaging Assistant is responsible for a wide variety of duties including answering telephone, fax, and intercom systems, taking messages, routing calls, and paging staff as necessary. Receives, retrieves, and releases films/CDs in accordance with department policy. Prepares films/CDs for mailing and records, documents, and controls imaging activity. Also, greets patients, family members, visitors, and physicians, provides information regarding appropriate preparation, and advises of approximate wait time for procedures. Verifies patient information, makes computer entries, and communicates/interfaces with hospital personnel, medical staff, patients, families, visitors, and outside agencies to ensure quality patient care. Demonstrates proficiency in looking up information in PACS. Daily, reviews schedule, checks for possible inconveniences based on coverage, emergencies, or over-booking; takes appropriate actions as outlined by departmental policy.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.


• Demonstrates adherence to the Core Values of CHRISTUS Health.


• Maintains consistency with Administrative and Departmental policies with appropriate behavior, dress, attitude, attendance, confidentiality, professionalism, and reliability.


• Promotes staff growth, development, and employee engagement by collaborating with management, coworkers, and physicians to create an optimal work environment.


• Promotes exceptional physician satisfaction by providing meaningful assistance to radiologists and referring physicians.


• Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.


• Appropriately adapt assigned patient assessment, treatment, and/or care methods to accommodate the unique physical, psychosocial, cultural, spiritual, age-specific, and other developmental needs of each patient served.


• Ensures compliance with all policies, procedures, and standards of care as deemed appropriate by State and Federal agencies, the hospital, and other regulatory entities.


• Demonstrates flexibility by working other shifts and at other campuses as needed or required.


• Ensures completed exams are scanned and stored correctly in PACS.


• Ability to follow PACS downtime procedures and elevate any problem(s) or issue(s) to the PACS administrator or Designee if needed.


• Troubleshoots and reports any equipment malfunctions to the Director/Manager and/or Biomedical personnel.


• Performs other duties as assigned.

Job Requirements:

Education/Skills

• High School Diploma or equivalent years of experience required

Experience

• 1 year of experience working in Medical Imaging as a receptionist preferred


• Basic computer skills required

Licenses, Registrations, or Certifications

• BLS preferred

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time