Medical Front Desk & Patient Services Specialist

The Providence Center Inc; Providence (RI); On-site; USD 32,000 - 42,000; Full time

Job summary

The Providence Center Inc is seeking a Medical Office Assistant to greet visitors, schedule appointments, verify insurance, and manage check-ins using Epic. The role requires strong communication, basic computer skills, and the ability to handle payments.

The position supports clinical staff, collaborates with Access/Intake, and may require bilingual abilities; candidates should maintain a clean, organized waiting area and ensure accurate message taking and routing.

Qualifications

• High school or GED required.
• Strong typing, spelling and grammar skills.
• Excellent communication abilities with patients and staff.
• General computer proficiency and comfort with electronic records.
• Bilingual abilities preferred; for Bil roles language proficiency required.

Responsibilities

• Greet visitors at the reception area and schedule appointments.
• Verify insurance coverage and collect applicable fees.
• Check clients in and out using Epic.
• Answer calls and route to appropriate staff; take messages.
• Maintain a welcoming waiting area and ensure a clean, organized environment.
• Support department operations: supplies, mail, interpreters as needed.
• Assist with preadmission and enrollment processes with Access/Intake staff.

Skills

Communication skills

Typing

General computer proficiency

Bilingual

Education

High School or GED

Tools

Epic EMR

Epic In-Basket

Job description

The Providence Center Inc is seeking a Medical Office Assistant to greet visitors, schedule appointments, verify insurance, and manage check-ins using Epic. The role requires strong communication, basic computer skills, and the ability to handle payments.

The position supports clinical staff, collaborates with Access/Intake, and may require bilingual abilities; candidates should maintain a clean, organized waiting area and ensure accurate message taking and routing.