Medical Front Desk Coordinator - Patient Experience & Admin

careabout; Sicklerville (NJ); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with employer match

Paid time off

Paid holidays

Life insurance

Disability insurance

Wellness programs

Job summary

careabout is seeking a Front Desk/Administrative professional in Winslow Township, NJ to manage patient registration, scheduling, and payments. Responsibilities include greeting patients, collecting demographic and insurance information, and ensuring accurate entry into the Practice Management system.

The role requires 1-2 years of related experience, strong organizational and customer service skills, and the ability to handle multi-line phone systems while maintaining confidentiality of patient

Qualifications

• High School graduate or equivalent; computer literacy required.
• 1-2 years of previous customer service/data entry/administrative experience.
• Experience in health or public sector helpful but not required.

Responsibilities

• Assist with Front Desk operations and use of the Practice Management system for patient registration and checkout.
• Greet patients and verify/input demographic information.
• Collect and input licenses and insurance information.
• Collect and post co-pays and payments at time of service.
• Maintain/organize patient documents and files.
• Answer phones, schedule appointments, and take messages.
• Reconcile co-pays and time-of-service payments daily.
• Maintain confidentiality of medical records.

Skills

Customer service skills

Office/administrative skills

Communication skills

Organization

Reading & writing

Education

High School diploma or equivalent

Tools

Practice management system

Job description

careabout is seeking a Front Desk/Administrative professional in Winslow Township, NJ to manage patient registration, scheduling, and payments. Responsibilities include greeting patients, collecting demographic and insurance information, and ensuring accurate entry into the Practice Management system.

The role requires 1-2 years of related experience, strong organizational and customer service skills, and the ability to handle multi-line phone systems while maintaining confidentiality of patient