Medical Equipment Service and Delivery Driver

Agiliti; Olde West Chester (OH); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Health insurance options (Medical, Rx)

Dental & Vision plans

401K with employer match

Paid Time Off

Daily Pay program

Job summary

Agiliti in Cincinnati is seeking a Customer Service Technician I to support the delivery and management of medical equipment across the district. You will safely load, deliver, and educate customers on equipment features while ensuring accurate billing and regulatory compliance.

Qualifications include 21+ years old, a high school diploma or equivalent, a valid driver's license, and customer service experience. Expect flexible hours, lifting up to 75 pounds, and standing for long periods.

Qualifications

• High school diploma or equivalent is required.
• Customer service experience is required.
• Must hold a valid, unrestricted driver's license and have a safe driving record.
• Basic computer skills are required.
• Be willing to work flexible hours including evenings, weekends, holidays; 24/7 support.
• Able to lift/push up to 75 pounds and stand/walk for long periods.

Responsibilities

• Safely load, secure, and deliver medical equipment to customers and return equipment to the office.
• Educate customers at delivery about features and functionality of equipment.
• Complete paperwork and data entry accurately for billing, inventory, and regulatory compliance.

Skills

Customer service experience

Lift up to 75 pounds

Stand/walk long periods

Flexible schedule

Education

High school diploma or equivalent

Tools

Computer basics

Driver's license

Job description

Who We Are

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!

Shift

Sunday - Wednesday 12pm - 10:30pm. $21/hr + $0.50 shift differential + full benefits

The Medical Equipment Service and Delivery Driver

is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance.

What You Will Do In This Role

• Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office.
• Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment
• Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.

What You Need For This Role

• Be 21 years of age or older, with high school diploma or equivalent.
• Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.
• Have customer service experience. Prior work experience in hospital setting is helpful.
• Have basic computer skills.
• Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
• Be able to lift and/or push up to 75 pounds.
• Be able to stand and walk for long periods of time.
• Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.

Equal Employment Opportunity Statement

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affiantion Policy Statements

Vaccination Requirements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Benefits

• Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Primary Job Location

Cincinnati District

Job Title

Customer Service Technician I

Company

Agiliti

Location City

West Chester

Location State

Ohio