Medical Equipment Service and Delivery Driver

Agiliti Health, Inc; New Orleans (LA); Presencial; USD 36 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance options

Paid Time Off

401K Saving Plan with employer match

Daily Pay program

Tuition Reimbursement

Employee Discounts

Employee Assistance Program

Resumo da oferta

Agiliti is seeking a Customer Service Technician I for Lafayette, LA, supporting delivery and equipment management at Lafayette General Hospital. The role involves loading and delivering medical equipment, educating customers on usage, and handling billing and inventory documentation.

The position requires a high school diploma, a valid driver’s license, and the ability to lift up to 75 pounds. Flexibility for evenings, weekends, and on-call shifts is required.

Qualificações

• Customer service experience required or preferred.
• Must hold a valid, unrestricted driver’s license.
• Basic computer skills required for data entry.
• Willing to work evenings, weekends, holidays, and on-call hours.
• Must be able to lift up to 75 pounds.

Responsabilidades

• Safely load, secure, and deliver medical equipment to customers.
• Retrieve equipment from customer locations and transport back to office.
• Educate customers on features and functionality of equipment during delivery.
• Complete paperwork and data entry for billing, inventory, and compliance.

Conhecimentos

Customer service

Safe driving

Basic computer skills

Flexible hours

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Who We Are

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!

Full-time Shift: 3pm - 11:30pm, rotating on call Lafayette General Hospital

The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick‑up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance.

What You Will Do

• Safely load, secure, and deliver medical equipment to customers.
• Retrieve equipment from customer locations, safely transporting the equipment back to the office.
• Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment.
• Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.

What You Need

• Be 21 years of age or older, with high school diploma or equivalent.
• Hold a current, valid, and unrestricted driver’s license.
• Must have a safe driving record based on Agiliti policies.
• Have customer service experience.
• Prior work experience in hospital setting is helpful.
• Have basic computer skills.
• Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off‑hours as required to support a 24/7 schedule.
• Be able to lift and/or push up to 75 pounds.
• Be able to stand and walk for long periods of time.
• Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.

Equal Employment Opportunities

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports.

Affirmative Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Benefits

• health insurance options for Medical, Dental & Vision plans
• Short- and Long-Term Disability plans
• Flexible Spending Accounts
• Health Savings Accounts
• Life Insurance Options
• Paid Time Off
• 401K Saving Plan with employer match
• Employee Discounts
• Tuition Reimbursement
• Daily Pay program
• Employee Assistance Program
• wellness programs

Job Details

Job Title: Customer Service Technician I

Company: Agiliti

Location City: Broussard

Location State: Louisiana

Primary Job Location: Lafayette, LA

Additional Locations (if applicable):

Company Overview

Agiliti helps hospitals reclaim millions of dollars in wasted spending by connecting broken medical equipment processes. Our Equipment Value Management (EVM) framework connects previously siloed departments with highly agile and fully integrated equipment workflows. Our customers also deploy the individual elements of EVM - Clinical Engineering, Onsite Equipment Management and Rental Services - to ensure patient‑ready equipment is in the right place at the right time. More than 7,000 hospitals and health systems rely on Agiliti to reduce costs and free their clinicians to spend more time caring for patients. Our nationwide network ensures quick response to customer needs throughout the U.S. We believe every interaction has the power to change a life. Join Agiliti and help make a difference for health care providers and patients nationwide.

For more information, please visit https://www.agilitihealth.com/careers/