Medical Equipment Location Supervisor

Rotech Healthcare; Charleston (WV); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, vision coverage

401(k) with company match

Life insurance

Employee assistance program

Job summary

Rotech Healthcare Inc. is seeking a Location Supervisor for its Charleston, WV area. You will oversee daily operations, drive profitability, manage assets, and lead a team to deliver quality home healthcare services.

The role requires strong English communication, organizational skills, and the ability to implement policies, manage inventories, and ensure regulatory compliance within a nationwide leader in ventilators, oxygen therapy and related services. Competitive benefits are offered.

Qualifications

• High school diploma or GED required.
• Bachelor’s Degree in Business or related field preferred, with experience in HME or medical administration.
• Experience with medical billing practices and billing reimbursement preferred.
• Experience in medical field and administrative record management preferred.
• Three years of related work experience preferred.
• Medical terminology knowledge preferred.

Responsibilities

• Oversee day-to-day operations to ensure profitability and asset control.
• Communicate company philosophy and objectives to staff and community.
• Implement policies and procedures and manage key accounts.
• Provide staff training on products and procedures.
• Conduct physical inventory and ensure documentation for reimbursements (CMN).
• Hire staff with senior management approval and conduct annual evaluations.
• Ensure regulatory compliance and participate in quality improvement programs.

Skills

English communication

Multi-tasking

Time management

Teamwork

Problem solving

Education

High school diploma or GED

Bachelor’s degree in Business

Experience in HME/medical field

Tools

Microsoft Office

Email and internet

CRM/ERP systems

Job description

About Rotech

Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com.

Overview And Responsibilities

We are seeking a dedicated Location Supervisor to join our team. In this position, you are responsible for day-to-day management of company operations. Exercises management principles to ensure profitability, control assets, and communicate company philosophy and objectives to the staff and community.

Essential Job Duties And Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

• Implement company policies and procedures
• Manage key accounts and referral sources
• Provide staff training on products and procedures
• Conduct physical inventory
• Build CSR team to improve telemarketing and customer service
• Stay updated on Medicare, Medicaid, and insurance regulations
• Develop one employee annually for a management role
• Ensure inventory standards are met
• Ensure timely documentation for reimbursements (CMN)
• Conduct annual employee evaluations and set goals
• Act on reports from inspection agencies
• Hire staff with senior management approval
• Implement quality improvement programs to meet company and JCAHO standards
• Maintain policy correspondence binder and update manuals
• Liaise with staff, Billing Department, and management
• Manage materials procurement and asset control
• Monitor company expenses and A/R aging report
• Track marketing plan and budget
• Participate in meetings as needed
• Ensure legal and regulatory compliance
• Performs other duties as assigned

Travel

• As needed

Qualifications

Employment is contingent on

• Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
• Drug screen (when applicable for the position)
• Compliance with healthcare facility credentialing process (when applicable for the position)
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Required Education And/or Experience

• High school diploma or GED equivalent, required

Preferred Education And/or Experience

• Bachelor’s Degree in Business or related or equivalent experience in HME, Home Health Industry, or Business
• Experience with medical equipment, preferred
• Experience with medical billing practices and of billing reimbursement, preferredExperience in medical field and administrative record management, preferred
• Three years of related work experience, preferred
• Medical terminology, preferred

Skills And Competencies

• Accurately perform simple mathematical calculations
• Effectively communicate in English; both oral and written
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Maintain confidentiality, discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team

Machines, Equipment And Technical Abilities

• Email transmission and communication
• Internet navigation and research
• Microsoft applications; Outlook, Word and Excel
• Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands

• Lifting may be required
• Requires sitting, walking, standing, talking and listening
• Requires close vision to small print on computer and/or tablet and paperwork

Benefits

• Generous paid time off and paid holidays
• Overtime pay for non-exempt positions (as applicable)
• Commission for Account Executives
• Bonus and incentive opportunities
• Fixed and variable car reimbursement for Area Managers and Account Executives
• Car, mileage, and telephone reimbursement (as applicable)
• Employee discount and recognition programs
• Employee Assistance Program (EAP)
• 401(k), HSA, and FSA/Dependent Care FSA
• Medical, prescription, dental, and vision coverage
• Life insurance, disability, accidental death, identity protection, and legal services
• Meru Health mental health and Mercer SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• Healthcare Bluebook and RX Savings Solutions programs
• Hepatitis B (HEPB) and TB vaccinations

Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.