Medical Equipment Delivery Driver

DJO Tunisie; Santa Clara (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

Enovis is seeking a dedicated Medical Equipment Delivery Driver for the Northern California Region. You will be part of the Field Services team, ensuring timely, accurate, and safe delivery, stocking and management of DME/HME products.

This role emphasizes customer service, reliability, and adherence to company policies and regulatory guidelines. The position requires a minimum of 2 years in inventory or customer service, a valid driver’s license, and the ability to travel up to 95% of the time

Qualifications

• High school diploma or GED required.
• Minimum 2 years of inventory and/or customer service experience.
• Working knowledge of customer service practices.
• Experience with inventory management software and/or order processing systems preferred.
• Working knowledge of Durable Medical Equipment and orthotic products strongly preferred.
• Valid driver’s license and auto insurance required.
• Able to meet third-party credentialing requirements to access hospital accounts.

Responsibilities

• Manages assigned territory to achieve service goals.
• Processes orders in a timely and accurate manner.
• Maintains inventory and documentation for DME consignment locations.
• Evaluates clinic needs and collaborates with Sales/Inventory to improve program performance.
• Maintains targets/metrics with Sales and Operations.
• Assists in troubleshooting issues at consignment locations.
• Communicates with customers across platforms and resolves issues promptly.
• Supports new account launches with in-servicing and relationship management.
• Continuously evaluates workflows to find improvement opportunities.
• Maintains knowledge of Enovis and Surgi‑Care DME/HME orthopedic products.

Skills

Inventory management

Customer service

Order processing

Communication

Problem solving

Education

High School Diploma or GED

Tools

Inventory management software

DME/HME product knowledge

Job description

Who We Are

ABOUT ENOVIS Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com .

What You’ll Do

Who We Are

ABOUT ENOVIS

Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com .

At Enovis we pay attention to the details. We embrace collaboration with our partners and patients and take pride in the pursuit of scientific excellence - with the goal of transforming medical technology as we know it.

Because that's how we change the lives of patients for the better. And that's how we create better together. Why work at Enovis? See for yourself .

As a key member of the Field Services Team, you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes.

Job Title:

Medical Equipment Delivery Driver

Reports To:

Field Service Team Lead

Location:

Northern California Region

Business Unit:

Field Services

Role Summary:

We are looking for a dedicated, service-oriented professional to join Enovis as a Medical Equipment Delivery Driver . This role focuses on serving the Northern California Region.As a Consignment Service Technician, you will play a key role in ensuring the timely, accurate, and safe delivery, stocking, and management of company products. Your contributions will directly support our mission to provide exceptional service and reliability to our customers.

Key Responsibilities:

The following are the primary duties and responsibilities of this role. Other related duties may be assigned to meet business needs.

• Appropriately manages assigned territory in order to achieve service goals.
• Process all orders in a timely and accurate manner.
• Maintains inventory and related documentation for Durable Medical Equipment (DME) consignment locations.
• Performs routine evaluation of customer clinic needs and works with Sales and Inventory Teams to make modifications to improve DME consignment program performance in accordance with Company policy.
• Actively maintains operational targets/metrics, collaborating with Sales and Operations to overcome challenges.
• Assists in troubleshooting and resolving issues that arise at consignment locations.
• Effectively communicates with customers using multiple platforms, responding appropriately to business scenarios, and resolving issues in a timely manner.
• Supports new account launches, including initial in-servicing and managing key customer relationships.
• Evaluates workflows and communication tools, searching for new ways to improve and accomplish goals through continuous improvement initiatives.
• Develops and maintains thorough knowledge of Enovis healthcare solutions and product to support customized programs for customers.
• Develops and maintains professional and technical knowledge by staying current on relevant Durable Medical Equipment (DME) and Home Medical Equipment (HME) orthopedic products and services offered by both Enovis and Surgi‑Care.
• Adheres to all Enovis policies, procedures, and guidelines, as well as OIG and government program (e.g., Medicare) regulations.

Minimum Basic Qualifications:

• High School Diploma or GED required.
• Minimum of 2 years of experience with inventory and/or customer service required.
• General working knowledge of customer service-related practices required.
• Experience with inventory management software and/or order processing systems preferred.
• Working knowledge of Durable Medical Equipment (DME) and orthotic products strongly preferred.
• Previous experience or successful completion of factory training for home medical equipment (HME) strongly preferred.
• Must possess a valid Driver's License and current automobile insurance.
• Must satisfy third-party credentialing requirements in order to gain access to hospital accounts.

Travel Requirements:

• Required to travel up to 95% of the time.
• Overnight travel is not required.
• Includes considerable time spent traveling in car to customer accounts as dictated by territory.
• Must be willing to travel to various local clinic sites, using company-provided vehicle, upon request as dictated by territory.