Medical Equipment Branch Manager

Rotech Healthcare Inc.; Dickson City (Lackawanna County); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Generous PTO

Bonus opportunities

Car reimbursement

Phone reimbursement

401(k)

Job summary

Rotech Healthcare Inc. is seeking an experienced Location Manager to oversee daily home healthcare operations at one of our branches.

You will lead a team delivering respiratory and DME services, ensure compliance, and build strong relationships with referral sources and healthcare partners. The role requires a background in healthcare management, familiarity with Medicare/Medicaid and billing processes, and a focus on patient care, quality, and operational excellence.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in Business, Healthcare Administration, or related field preferred or equivalent experience.
• Experience with medical equipment, respiratory therapy, or DME is a plus.
• Experience with medical billing, insurance reimbursement, and regulatory compliance.
• Background in healthcare administration or medical record management.
• At least four years of related work experience.
• Working knowledge of medical terminology.

Responsibilities

• Manage day-to-day operations of the location on-site, ensuring compliance, efficiency, and profitability.
• Lead and develop a team delivering respiratory and DME services to patients at home.
• Maintain relationships with referral sources, physicians, and healthcare partners.
• Oversee inventory control, billing documentation, and regulatory compliance (Medicare, Medicaid, private insurance).
• Monitor KPIs including revenue, expenses, A/R aging, and service delivery metrics.
• Conduct staff training, performance evaluations, and succession planning.
• Ensure timely and accurate patient documentation, including CMNs.
• Collaborate with regional leadership and corporate departments to meet strategic goals.
• Participate in quality improvement initiatives and JCAHO compliance programs.
• May assist with deliveries, on-call coverage, and patient support as needed.

Skills

Attention to detail

Verbal & written communication

Interpretation of communications

Confidentiality

Problem-solving

Time management

Organizational skills

Independent work

Team collaboration

Education

High school diploma or GED

Bachelor's degree in Business/Healthcare Administration

Tools

Microsoft Office (Outlook, Word, Excel)

Email & internet research

Job description

Location Manager – Home Healthcare Operations

Lead with Purpose. Drive Performance. Improve Lives.

Rotech Healthcare Inc. is seeking an experienced and mission-driven Location Manager to oversee daily operations at one of our home healthcare branches. If you have a background in healthcare management—especially in respiratory therapy or DME—and are passionate about delivering exceptional patient care through operational excellence, this is your opportunity to lead a high-impact team.

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

Essential Job Duties and Responsibilities

• Manage day-to-day operations of the location on-site, ensuring compliance, efficiency, and profitability.
• Lead and develop a team focused on delivering respiratory and DME services to patients in their homes.
• Maintain strong relationships with referral sources, physicians, and healthcare partners.
• Oversee inventory control, billing documentation, and regulatory compliance (Medicare, Medicaid, private insurance).
• Monitor KPIs including revenue, expenses, A/R aging, and service delivery metrics.
• Conduct staff training, performance evaluations, and succession planning.
• Ensure timely and accurate patient documentation, including Certificates of Medical Necessity (CMNs).
• Collaborate with regional leadership and corporate departments to meet strategic goals.
• Participate in quality improvement initiatives and JCAHO compliance programs.
• May assist with deliveries, on‑call coverage, and patient support as needed.

Why Join Rotech?

• Be part of a national leader in home respiratory and medical equipment services.
• Lead a team that makes a real difference in patients’ lives.
• Enjoy competitive compensation, bonus opportunities, and comprehensive benefits.
• Grow your career in a supportive, mission‑driven environment.

Qualifications

Employment is contingent on

• Background check (company‑wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
• Drug screen (when applicable for the position)
• Compliance with healthcare facility credentialing process (when applicable for the position)
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Required Education and Experience

• High school diploma or GED equivalent

State‑Specific Requirements

• Florida: Must have two years of experience in business management or a college degree in business or a healthcare‑related field
• North Carolina: Must hold a Bachelor’s degree in health science, business administration, or a related field, plus at least one year of documented supervisory or management experience in home care or related health programs
• Wyoming: Must have a minimum of two years of full‑time managerial or supervisory experience in a pharmacy or wholesale distributor

Preferred Education and Experience

• Bachelor’s degree in Business, Healthcare Administration, or a related field (or equivalent experience in HME, home health, or healthcare operations)
• Experience with medical equipment, respiratory therapy, or DME services
• Familiarity with medical billing, insurance reimbursement, and regulatory compliance
• Background in healthcare administration or medical record management
• At least four years of related work experience
• Working knowledge of medical terminology

Skills and Competencies

• Strong attention to detail and ability to multi‑task effectively
• Excellent verbal and written communication skills in English
• Ability to interpret and respond to various forms of communication (verbal, written, visual)
• Maintain confidentiality and handle sensitive information with discretion
• Demonstrated problem‑solving, time management, and organizational skills
• Capable of working independently and collaboratively within a team

Technical Proficiency

• Proficient in Microsoft Office (Outlook, Word, Excel)
• Comfortable with email communication, internet research, and using office equipment (fax, copier, printer, phone, computer/tablet)

Physical Requirements

• Ability to lift and transport equipment as needed
• May be required to drive a company vehicle, participate in on‑call rotations, and make home deliveries
• Must be able to sit, stand, walk, talk, and listen for extended periods
• Requires close vision for reading small print on screens and paperwork

Benefits

• Generous paid time off and paid holidays
• Overtime pay for non‑exempt positions (as applicable)
• Commission for Account Executives
• Bonus and incentive opportunities
• Fixed and variable car reimbursement for Area Managers and Account Executives
• Car, mileage, and telephone reimbursement (as applicable)
• Employee discount and recognition programs
• Employee Assistance Program (EAP)
• 401(k), HSA, and FSA/Dependent Care FSA
• Medical, prescription, dental, and vision coverage
• Life insurance, disability, accidental death, identity protection, and legal services
• Meru Health mental health and Mercer SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• Healthcare Bluebook and RX Savings Solutions programs
• Hepatitis B (HEPB) and TB vaccinations

Equal Opportunity Employer

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.