Medical Director - Medicaid Appeals

CVS Health; United States; Remote; USD 174,000 - 375,000; Full time

Job summary

CVS Health, a national health care leader, is seeking a Medical Director to support Medicaid appeals from a remote U.S. location. The role anchors the Southeast region with oversight of member and provider appeals, medical necessity considerations, and clinical guidance for the grievance program.

Candidates need a current MD/DO, ABMS board certification, and 5+ years in health care delivery. Licensure in multiple states is expected, with strong leadership in a remote, compliant environment.

Qualifications

• Five or more years of experience in a health care delivery system or related field.
• Active state medical license with the ability to obtain FL, KY, LA & WV licensure.
• Board certification in an ABMS-recognized specialty.

Responsibilities

• Support Medical Management staff for timely responses to member and provider appeals, state fair hearings, and escalated complaints.
• Provide clinical expertise and consultation to the Medicaid grievance and appeals team.
• Chair or co-chair Medicaid appeals committee meetings.

Skills

Health care experience

Medical license

Board certification

Education

MD or DO degree

Tools

DAG / Dynamo Appeals

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Aetna, a CVS Health Company, a Fortune 6 company, is one of the oldest and largest national insurers. That experience gives us a unique opportunity to help transform health care. We believe that a better care system is more transparent and consumer-focused, and it recognizes physicians for their clinical quality and effective use of health care resources.

This role primarily supports the Southeast Region (Florida, Kentucky, Louisiana & West Virginia).

**This is a remote based (work at home) based anywhere in the US.**

Responsibilities of this Medical Director role are related to Medicaid Appeals

• You will support the Medical Management staff ensuring timely and consistent responses to member and provider appeals, state fair hearings, and escalated complaints
• As a Medical Director you will focus primarily on member and provider appeals related to medical necessity
• You will provide clinical expertise and consultation to the Medicaid grievance and appeals team
• You will chair/co-chair Medicaid appeals committee meetings.

Required Qualifications

• Five (5) or more years of experience in a Health Care Delivery System e.g., Clinical Practice or Health Care Industry
• An Active state medical license without encumbrances as well as the ability to obtain FL, KY, LA & WV licensure
• Board Certified in ABMS Recognized Specialty

Preferred Qualifications

• Family Medicine, Emergency Medicine, Internal Medicine-Pediatrics specialty
• Previous experience in Medicaid Policy and the use of Dynamo Appeals and Grievances (DAG)
• Prior managed care experience in utilization management
• Prior experience in appeals

Education

*M.D. or D.O., Board Certification in an ABMS or AOA recognized specialty including post-graduate direct patient care experience.

Pay Range

The typical pay range for this role is:

$174,070.00 - $374,920.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/07/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.