Medical Director (MD/DO) VA Outpatient Clinic

Valor Healthcare; Cookeville (TN); On-site; USD 270,000 - 330,000; Full time

Job summary

Valor Healthcare is seeking a Clinic Medical Director for the Community Based Outpatient Clinic in Cookeville, TN. This leadership role oversees clinical care for veterans, including diagnosis, preventive care, and chronic disease management, within a VA-contracted setting.

You will lead day-to-day medical operations, strive for top-quality outcomes, and ensure exceptional patient service across in-person and phone interactions.

Qualifications

• 4+ years clinical medical practice with healthcare management experience.
• MD or DO degree.
• Board certified in family medicine or internal medicine.
• Credentialed and in good standing with VA.
• Valid, unrestricted medical license in the US.
• Current BLS certification; ACLS as required by VA contract.
• Current, unrestricted DEA registration.
• Proficiency in written and spoken English.

Responsibilities

• Diagnose and treat veterans.
• Manage day-to-day medical operations and ensure high clinical quality.
• Aim for excellent clinical outcomes via chart reviews and VA guidelines.
• Provide outstanding patient service and engagement with veterans and clinic staff.
• Participate in clinic financial performance and enrollment outreach.
• Maintain staffing levels aligned with veteran enrollment and contract terms.
• Ensure clinic metrics meet VA thresholds and communicate with VA partners.

Skills

Clinical practice

Healthcare management

Leadership

English proficiency

Education

MD/DO degree

Tools

Computer skills

Job description

About Us

Valor Healthcare is a veteran and physician-led provider of healthcare services for deserving, resilient patriots - those who serve or have served in the military as well as those who devote their careers to federal government service.

We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.

Full-time Description

Valor Healthcare is a veteran and physician-led provider of healthcare services for deserving, resilient patriots - those who serve or have served in the military as well as those who devote their careers to federal government service.

We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.

Valor is different because of our people.

• Our leadership team is comprised of veteran, clinician, and business leaders dedicated to providing exceptional care and a world-class patient experience for our nation’s patriots.
• Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.

Valor Healthcare is looking for a passionate Clinic Medical Director (CMD) to join our team at the Community Based Outpatient Clinic (CBOC) in Cookeville, TN . In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, generous time off and a weekday schedule.

As a Clinic Medical Director, you will be responsible for all clinical aspects of their individual CBOC. You will diagnose and treat diseases and injuries of human internal organ systems and deliver preventive treatment of primary care needs, including chronic disease management, of patients through routine physical examination and testing.

Core Responsibilities

• Actively participate and oversee the diagnoses and treatment of our veterans.
• Manage day to day medical operations, ensure high quality clinical expectations, and provide exceptional customer service.
• Achieve and maintain excellent clinical outcomes through periodic chart reviews, direct observation, and by abiding by VA guidelines.
• Ensure all colleagues provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
• Participate managing the clinic’s financial performance.
• Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives.
• Support patient enrollment and retention by providing guidance, when necessary, regarding scheduling, follow-up visits, or nurse visits.
• Maintain staffing levels consistent with veteran enrollment, contract terms, and to maintain clinical outcomes.
• Review and analyze reporting/responsiveness to alerts and notifications.
• Ensure that all clinic metrics are at or above the VA threshold.
• Emphasize recruiting, coaching, mentoring, and retaining talent through excellent communication, training, enforcing key competencies, and performance management, when required.
• Develop and maintain a positive, collaborative working relationship with our VA partners, ensuring that the Regional Medical Director is kept informed of any significant issues.
• Innovate, embrace, and support new initiatives, whether clinical or operational, and execute on key strategic initiatives that drive the success of the Valor Business.

Requirements

Qualifications

• 4+ years clinical medical practice with healthcare management experience preferred; government healthcare environment preferred; specific requirements could vary based on individual VA contract.
• Doctor of Medicine or Osteopathic Medicine Degree
• Board certified in family practice or internal medicine
• Must be credentialed and remain in good standing through the Veterans Health Administration (VA).
• Valid, unrestricted license in the state of desired employment, or in any U.S. state or territory, depending on VA contractual requirements.
• Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency - AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract
• Current, unrestricted Drug Enforcement Administration (DEA) registration
• Proficiency in written and spoken English.
• Excellent computer skills
• Ability to manage, both up and down
• Energetic and optimistic demeanor
• Strong service mentality and a focus on achieving all aspects of defined service standards
• Ability to resolve colleague, client and patient issues in an effective and timely manner.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Final compensation will be based on relevant factors including work experience, skills, certifications, and internal equity.

Salary Description $300,000+

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process. AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.