Medical Director

WellSense Health Plan; Northern (KY); Hybrid; USD 173,000 - 250,000; Full time

Job summary

WellSense Health Plan is seeking a Medical Director to lead daily medical necessity reviews, evaluate policy, and oversee utilization management activities in a compliant, data-driven manner.

They will collaborate with senior medical leadership and physicians to ensure consistent decision making, support quality initiatives, and provide input to strategic planning for the Office of Clinical Affairs. This role requires MD/DO, extensive managed care experience, and licensure in MA/NH.

Qualifications

• MD or DO from an accredited medical school.
• 8-10+ years related experience incl. 5 years direct clinical and 3+ years in medical management in managed care.
• Board certification in Internal Medicine, Internal Medicine-Pediatrics, or Family Medicine preferred.
• ABMS/AOA board certification and current unrestricted licensure in MA/NH or ability to obtain in a reasonable timeframe.
• Pre-employment background check; no restrictions on Medicare/Medicaid participation.

Responsibilities

• Provide clinical case review and oversight for utilization management.
• Review prior authorizations, concurrent and retrospective reviews to determine coverage.
• Apply InterQual criteria and Medical Policy consistently.
• Collaborate with physicians and nurse case managers to improve population health and reduce costs.
• Chair clinical committees and support quality and pharmacy committees.
• Contribute to strategic planning for the Office of Clinical Affairs.

Skills

Clinical judgment

Communication

NCQA knowledge

InterQual/HEDIS knowledge

Medicare/Medicaid knowledge

Leadership

Managed care

Independent work

Quality turnaround

Education

MD/DO

Job description

WellSense Health Plan is a nonprofit health insurance company serving more than 680,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded more than 25 years ago as Boston Medical Center HealthNet Plan, we provide plans and services that work for our members, no matter their circumstances.

It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.

Job Summary:

The Medical Director will report to the Senior Medical Director of Utilization Management, Member Appeals & Grievances, and Medical Policy (Senior Medical Director of Utilization Management) and support the staff of the Office of Clinical Affairs in the areas of medical management daily medical necessity reviews, evaluation of medical policy, utilization trend management, quality, appeals and grievances, and pharmacy reviews.

Our Investment in You:

KeyFunctions/Responsibilities:

Provides clinical case review, consultation and oversight for all utilization management activities in a fashion that is compliant with all federal, state, and NCQA requirements

Conducts review of prior authorizations, concurrent reviews and retrospective medical necessity reviews that do not meet standard criteria and determines coverage

Works with the Senior Medical Director of Utilization Management to identify appropriate use of InterQual criteria and Medical Policy

Works with the Senior Medical Director to ensure consistent medical decision making for all physician reviewers, including the contracted physicians

Conducts clinical review of appeals and grievances in a fashion that is compliant with all federal, state and NCQA requirements

Develops and supports clinical initiatives to support department quality improvement and utilization management goals

Reviews claims involving complex, controversial, or unusual or new services in order to determine medical necessity and appropriate payment

Collaborates with hospital physicians, medical directors, primary care physicians and nurse case managers in daily activities and initiatives to improve the health of the population, the quality and experience of care our members receive, and lower the overall cost of care at the population level

Participates in and chairs clinical committees as assigned by the Senior Medical Director of Utilization Management

Supports quality, and pharmacy committees and activities

Provides input to the strategic planning process for the Office of Clinical Affairs as requested

Represents the Chief Medical Officer or Senior Medical Directors in Massachusetts, New Hampshire and other locations as requested

Supervision Exercised:

Indirect technical direction is provided to the organization

Supervision Received:

General direction is received weekly

Qualifications:

Education:

Graduate as a Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) from an accredited allopathic or osteopathic medical school

Experience:

8-10+ years of related experience is required including a minimum of 5 years direct clinical experience and a minimum of 3 years experience in medical management in a managed care setting

Preference for those with Board Certification in the following:

Internal Medicine

Internal Medicine-Pediatrics (Med Peds)

Family Medicine

Certification or Conditions of Employment:

Pre-employment background check

Active or lifetime board certification in recognized medical specialty of the American Board of Medical Specialties (ABMS) or the American Osteopathic Association (AOA)

Current unrestricted licensure as an MD or DO in Massachusetts and New Hampshire is required, or ability to obtain in a reasonable timeframe

Current unrestricted licensure as an MD in Massachusetts or New Hampshire is preferred

No restriction on participation in Medicare or Medicaid programs

Competencies, Skills, and Attributes:

Excellent demonstrated clinical skills and knowledge

Excellent written and verbal communication skills.

Comprehensive knowledge of accrediting organizations such as NCQA.

Comprehensive knowledge of InterQual protocols, HEDIS, and other quality measures.

Knowledge of Medicare and state Medicaid regulations, guidelines, and standards.

Proven leadership skills and relationship building.

Knowledge of managed care principles and processes.

Ability to work independently with intermittent supervision.

Adhere to appropriate turn-around-times and deadlines while maintain results of high quality and reliability.

Working Conditions and Physical Effort:

Work is normally performed in a typical remote interior/office work environment

No or very limited physical effort required. No or very limited exposure to physical risk

Ability to travel to locations within New Hampshire and Massachusetts

Regular and reliable attendance is an essential function of the position

Compensation Range

$173,000 - $250,000

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensure as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, WellSense offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Note : This range is based on Boston-area data, and is subject to modification based on geographic location.

About WellSense

WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances.WellSense is committed to the diversity and inclusion of staff and their members.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees