Medical Director

American Red Cross; Detroit (MI); Remote; USD 240,000 - 360,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

HSAs & FSAs

PTO + Holidays

401K with 6% match

Paid Family Leave

Employee Assistance

Disability Insurance

Service Awards

Job summary

American Red Cross is seeking a transfusion medicine physician to provide medical consultation and leadership for hospital customer programs, donor services and patient blood management. The role emphasizes clinical expertise, education, and regulatory oversight in a remote-capable capacity.

The position requires extensive transfusion medicine experience, board eligibility/certification, and ability to travel 8–10 hours onsite weekly within a designated region across the U.S.

Qualifications

• MD/DO with post-graduate training in blood banking/transfusion medicine.
• Board certification in internal medicine, pediatrics or clinical pathology preferred.

Responsibilities

• Provide medical consultation in transfusion medicine and donor services to hospital customers.
• Lead continuing medical education on safe use of blood components.
• Direct patient service programs including apheresis, stem cell collection, and blood management.
• Oversee regulated blood center operations including donor management and product investigations.
• Develop procedures and policies on donor eligibility and transfusion practice.
• Serve as CLIA Laboratory Director for regulated activities.

Skills

Customer Focus

Teamwork

Presentation Skills

Active Listening

Prioritization & Judgement

Immunohematology knowledge

Laboratory practices

Education

MD/DO with transfusion medicine specialization

Board certification in internal medicine, pediatrics or clinical pathology

Board certification in transfusion medicine desirable

Tools

CLIA Laboratory Director responsibilities

Job description

Job Description:

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

WHAT YOU NEED TO KNOW

Our Medical Directors deliver consultation, education and oversight of transfusion medicine to ensure safe execution of programs and increase knowledge within and outside of the Red Cross. Promote and provide patient services, coordinate medical communications, and develop and implement medical policies and procedures. Develop new theories and solutions, conduct research of emerging topics and provide support, development and/or leadership guidance to all volunteers.We are particularly interested in experienced transfusion medicine physicians who bring strong hospital relationships, active clinical expertise, and a passion for customer partnership. Whether your background comes from academic medicine, hospital-based practice, laboratory leadership, or blood center operations, we welcome conversations with candidates interested in both full-time and flexible employment arrangements.

WHERE YOUR CAREER IS A FORCE GOOD

1.Provide medical consultation in transfusion medicine, blood banking and patient services to hospital customers. Maintain robust and supportive relationships with hospital customers.

2. Provide continuing medical education, including promoting the safe and effective use of blood components, through interaction with external customers and internal audiences and participation on relevant committees.

3. Direct patient service programs including but not limited to therapeutic apheresis, stem cell collection and processing, perioperative autologous cell salvage, and patient blood management.

4. Direct the medical aspects of regulated blood center operations including collections, donor management, recipient adverse reactions, suspect product investigations, and other operational systems.

5. Participate in the development of procedures, policies or position statements on medical criteria for donor eligibility and safety, component quality, and transfusion practice.

6. Serve as CLIA Laboratory Director for regulated collection activities, immunohematology laboratories, HLA laboratories, stem cell collection and processing, and/or national testing laboratories.

7. Investigate concerns and complaints related to donor complications, recipient transfusions, customer service, or hospital relationships including necessary notification of Leadership by interacting with the Donor and Client Support Center to ensure timely completion, documentation and reporting.

WHAT YOU NEED TO SUCCEED

• Education: M.D. or D.O. degree with post-graduate training/specialization in blood banking/transfusion medicine required.
• Must currently be board certified or eligible in internal medicine, pediatrics or clinical pathology.
• Board certified or eligible in blood banking/transfusion medicine or equivalent is highly desirable.
• Current state licenses, certifications, and specialty boards may be required.
• Experience: Minimum 10 years of related experience or equivalent combination of education and related experience required. Experience in blood banking/transfusion medicine, blood center operations, or medical/scientific research is desired.
• Demonstrated knowledge and experience in immunohematology, including red cell serology, antibody identification, and compatibility testing, is required.

Management Experience: N/A

• Skills & Abilities: Customer Focus, teamwork and collaboration ensure customer satisfaction and maximize internal/external relationships.
• Effective presentation Skills with a variety of internal/external individuals and groups.
• Possesses active and attentive listening considering all opinions.
• Ability to effectively set priorities and apply sound judgement to eliminate roadblocks to accomplishing goals.
• Working knowledge of immunohematology principles and laboratory practices, with the ability to provide expert clinical consultation on complex immunohematologic cases.
• Ability to work on a team.

This position is designed as a remote role, allowing flexibility in the primary work location. Requiring a regular onsite presence and travel (requiring 8-10 hours of onsite work per week) to support business needs. The selected candidate will be expected to travel periodically and be onsite within the designated region as needed. This position will NOT be eligible for relocation assistance. Travel: Must be willing to reside in or near: Georgia (preferred), Ohio, Minnesota, Wisconsin. Open to strong candidates in nearby markets that can effectively support the assigned territory.

*Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience and certifications cannot be substituted).

*Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

WHAT WILL SET YOU APART

Fellowship training or significant experience:

• Stem Cell and Cellular Therapy, Hematopoietic Stem Cell Transplantation, and/or Regenerative Medicine
• Proven leadership in expanding clinical programs and driving innovation.
• Experience in developing and implementing cutting-edge medical practices in transfusion and cellular therapies.
• Exceptional verbal and written skills for engaging stakeholders, including hospital leadership, donors, and external partners
• Strong customer-facing communication skills.
• Ability to build credibility with physicians and healthcare executives.
• Excellent clinical judgment in complex transfusion medicine situations.
• Commitment to collaboration and service.
• Ability to navigate challenging clinical and operational issues with professionalism and partnership.

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays
• 401K with 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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