Medical Director

CAI; Denver (CO); Remote; USD 350,000 - 420,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Job summary

CAI is seeking a Medical Director for a fully remote, full-time role to ensure utilization management aligns with top clinical standards. You will lead medical policy reviews, determine medical necessity, and guide the CMDM team.

The position emphasizes physician expertise, protocol development, and cross-functional collaboration. Required are an MD/DO with board certification and active licenses in PA/NY/WV, plus 5+ years of direct patient care experience.

Qualifications

• Must hold MD or DO and be board-certified in a relevant specialty.
• Active medical license in PA, NY, or WV.
• At least 5 years of clinical, direct patient care experience.
• Experience with medical policy criteria and utilization management preferred.
• Strong critical thinking, communication, and collaboration skills.

Responsibilities

• Conduct electronic review of escalated cases against medical policy to determine medical necessity.
• Complete initial determination of cases, reviews of appeals and grievances.
• Write clear rationales for determinations in notifications, complying with NCQA, URAC, CMS, DOH, and DOL.
• Ensure medical management matches community standards of care.
• Participate in CMDM multidisciplinary team and advise on cases requiring physician expertise.
• Participate in protocol and guideline development.
• Manage projects requiring physician SME.

Skills

Clinical Skills

Critical Thinking

Case Management

Customer Service

Oral & Written Communication

Collaboration

Listening

Telephone Skills

General Computer Skills

Clinical Software

Managed Care

Medical Policy Knowledge

Education

MD/DO

Board Certification

Job description

Medical Director

Req number:

R8700

Employment type:

Full time

Worksite flexibility:

Remote

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor‑made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

As the Medical Director, you will ensure utilization management responsibilities are performed in accordance with the highest and most current clinical standards.

Job Description

We are looking for a Medical Director to ensure utilization management responsibilities are performed in accordance with the highest and most current clinical standards. This position will be full‑time and remote .

What You’ll Do

• Conduct electronic review of escalated cases against medical policy criteria, which may include telephonic peer-to-peer discussions, to determine medical necessity and appropriateness

• Complete initial determination of cases, review of appeals and grievances, and other reviews as assigned

• Compose clear and concise rationales for members and provider determination notifications while adhering to required compliance standards (NCQA, URAC, CMS, DOH, and DOL regulations, etc.)

• Ensure that all aspects of the medical management process are consistent with community standards of care

• Participate as a member of the CMDM multidisciplinary team: attend huddles and grand rounds, and advise the multidisciplinary team on cases requiring physician expertise

• Participate in protocol and guidelines development to ensure consistency in the review process

• Actively manage projects and/or participate on project teams that require a physician subject matter expert

What You'll Need

Required:

• Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO)

• Awarded Board Certification at least once in a specialty recognized by the American Board of Medical Specialties or the American Osteopathic Association Specialty Certifying Boards

• Active medical state licensure required for PA, NY, or WV

• 5 years in Clinical, Direct Patient care (hospital, outpatient, or private practice)

• Strong skills in Critical Thinking, Case Management, Customer Service, Oral & Written Communication, Collaboration, Listening, Telephone Skills, General Computer Skills, Clinical Software, and Managed Care

Preferred:

• Master's Degree in Business Administration/Management or Public Health

• 1 year in Medical Management in a Health Insurance Plan; strong knowledge of managed care industry

• Experience with MCG or InterQual

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

• Must be able to communicate with customers/team members over the phone and in person

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

#LI-AL2

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [e-mail] or (888) 824 - 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

$170-$200 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.