Medical Device QC Investigator: Root Cause & QA

Infoway Group; Mansfield (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Infoway Group in Mansfield, Massachusetts is seeking a candidate to support the Post Market Vigilance Investigations team in the Patient Monitoring and Recovery Division. Responsibilities include managing physical complaint products, coordinating investigations, and performing root cause analysis.

The ideal candidate will have 2-3 years of experience in a lab or manufacturing setting, proficiency in MS Office, and possess a BS in a science or engineering discipline. This role operates in a biohazardous environment requiring safety gear.

Qualifications

• 2 to 3 years experience in a laboratory or manufacturing environment.
• Experience with medical devices preferred but not required.
• Academic or work experience in a lab environment highly desirable.

Responsibilities

• Manage receipt of physical complaint product samples.
• Coordinate investigations and conduct follow-ups with accounts.
• Perform Device History Record Reviews and root cause analysis.

Skills

Proficient with MS Office (Excel and Word)

Critical independent thinking

Excellent written and verbal skills

Education

BS Degree in a Science or Engineering discipline

Tools

Laboratory equipment

Test equipment

Manufacturing equipment

Job description

Infoway Group in Mansfield, Massachusetts is seeking a candidate to support the Post Market Vigilance Investigations team in the Patient Monitoring and Recovery Division. Responsibilities include managing physical complaint products, coordinating investigations, and performing root cause analysis.

The ideal candidate will have 2-3 years of experience in a lab or manufacturing setting, proficiency in MS Office, and possess a BS in a science or engineering discipline. This role operates in a biohazardous environment requiring safety gear.