Medical Courier - Specialty (On-Call)

QUEST DIAGNOSTICS INC; Davenport (IA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

Life insurance

Wellness programs

401(k) with company match

Employee stock purchase plan

Career advancement opportunities

Uniforms provided

Job summary

Quest Diagnostics is seeking a Medical Courier – Specialty to support Davenport, IA, on-call. You will pick up and deliver medical specimens and lab materials, using route software and handheld scanners to ensure timely, compliant custody and labeling.

You’ll work independently on a defined route with predictable hours, covering shifts with potential sign-on bonus for external applicants. Prior courier experience and a valid driver’s license are preferred.

Qualifications

• Valid driver’s license with at least 3 years of driving experience and a clean MVR with no more than two moving violation convictions in the past 36 months and none in the last 12 months.
• Excellent customer service and communication skills.
• Strong attention to detail with reliable documentation.
• Ability to work independently and solve problems on the road.
• Comfortable using mobile devices or scanning tools.
• Able to lift up to 30 lbs. and stay on the move during shifts.
• Prior medical, customer service, courier, or logistics experience preferred.

Responsibilities

• Pick up, transport, and deliver medical specimens and lab materials; cover additional routes as needed.
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries.
• Safely operate a company-provided vehicle (non-CDL).
• Use handheld scanners, route software, and mobile apps to track deliveries.
• Ensure proper specimen handling, labeling, storage, and documentation.
• Comply with DOT, HIPAA, OSHA, and internal safety standards.
• Complete office and logistics tasks, including training team members and packing/shipping.

Skills

Driver's license

Customer service

Attention to detail

Independent worker

Mobile devices

Lifting 30 lbs

Logistics experience

Tools

Handheld scanners

Job description

Job Description

Medical Courier – Specialty - Davenport, IA, On-Call

$2,000 sign-on bonus for external applicants only

Drive health forward — with a career that goes the distance.

At Quest Diagnostics, your deliveries don’t just move packages—they move healthcare forward. Join a trusted team of professionals ensuring life-saving diagnostics reach patients quickly and safely. You’ll be the face of our diagnostic services, helping ensure that every test gets to where it needs to go, accurately and on time. If you’re reliable, customer-focused, and love being on the road, this role is for you.

Why choose Quest over the rest?

• You’ll make a real difference in people’s lives – every day
• Work independently in a mobile role with a predictable route
• Exceptional benefits from day one, including: medical, dental, vision, life insurance, wellness programs, short- and long-term disability, 401(k) with company match, and employee stock purchase plan, based on eligibility
• Career advancement opportunities through internal mobility and continuous development
• Predictable hours to support work-life balance
• Mission-driven work — your role directly supports patient care and medical diagnostics

Pay range: $18.50+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

What you’ll do:

• Pick up, transport, and deliver medical specimens and lab materials; may be asked to cover additional routes as needed
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
• Safely operate a company-provided vehicle (non-CDL)
• Use handheld scanners, route software, and mobile apps to track deliveries
• Ensure proper specimen handling, labeling, storage, and documentation
• Comply with all DOT, HIPAA, OSHA, and internal safety standards
• Complete office and logistics operations tasks as needed, including training team members, packing and shipping specimens for flights, and other related duties

What you need:

• Valid Driver’s license with a minimum of 3 years driving experience and documentation of a Motor Vehicle Record with no more than two moving violation convictions within the previous 36-month period, with none in the most recent 12 months.
• Great customer service and communication skills
• Strong attention to detail, with reliable documentation skills
• Ability to work independently and problem-solve on the road
• Comfortable using mobile devices or scanning tools
• Ability to lift up to 30 lbs. and be on the move for much of your shift
• Prior medical, customer service, courier, or logistics experience is strongly preferred

What we offer:

• Competitive hourly pay
• Annual merit increases and bonus opportunities
• Exceptional benefits starting day one – including medical, dental, vision, and more for eligible roles
• Paid time off, 401(k) match, tuition reimbursement, and career advancement
• Uniforms provided
• Full-time and part-time roles available across the U.S.

Ready to drive your career forward?

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.