Medical Courier - Advanced

Quest Diagnostics Incorporated; Yalesville (CT); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Merit increases

Full benefits from day one

PTO & 401(k)

Uniforms provided

Roles across the U.S.

Job summary

Quest Diagnostics Incorporated is seeking a Medical Courier - Advanced in Wallingford, CT with variable hours. You will be on the road delivering medical specimens, communicating with healthcare staff, and ensuring timely, accurate deliveries to support patient care.

Responsibilities include handling specimens, using scanners, and adhering to DOT/HIPAA/OSHA standards. The role offers independent work with a dynamic schedule, including weekends, and competitive benefits.

Qualifications

• Valid Driver's license with driving history meeting policy.
• Excellent customer service and communication skills.
• Strong attention to detail and documentation skills.
• Ability to work independently and solve problems on the road.
• Comfortable using mobile devices and scanners.
• Prior medical courier or logistics experience preferred.

Responsibilities

• Pick up, transport, and deliver medical specimens and lab materials.
• Communicate professionally with doctors, nurses, and lab staff.
• Safely operate a company-provided vehicle (non-CDL).
• Use route software and handheld scanners to track deliveries.
• Ensure proper specimen handling, labeling, storage, and documentation.
• Follow DOT, HIPAA, OSHA, and safety standards.
• Work a dynamic schedule including multiple shifts and weekends.
• May cover special assignments and assist with group lead duties.
• Cover routes and functions as needed, including emergencies.

Skills

Customer service

Communication

Attention to detail

Problem solving

Independent work

Driving/mobility

Tools

Route software

Handheld scanners

Job description

Medical Courier - Advanced - Wallingford, CT, Variable Hours - must be available for any route/shift from Monday to Sunday

Drive health forward - with a career that goes the distance.

At Quest Diagnostics, your deliveries don't just move packages-they move healthcare forward. Join a trusted team of professionals ensuring life‑saving diagnostics reach patients quickly and safely. You'll be the face of our diagnostic services, helping ensure that every test gets to where it needs to go, accurately and on time. If you're reliable, customer‑focused, and love being on the road, this role is for you.

Why choose Quest over the rest?

• You'll make a real difference in people's lives - every day
• Work independently in a mobile role with a dynamic work schedule
• Exceptional benefits from day one, including: medical, dental, vision, life insurance, wellness programs, short‑and‑long‑term disability, 401(k) with company match, and employee stock purchase plan, based on eligibility
• Career advancement opportunities through internal mobility and continuous development
• Mission‑driven work - your role directly supports patient care and medical diagnostics

Pay range: $23.52 - $26.30 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

What you'll do:

• Pick up, transport, and deliver medical specimens and lab materials
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
• Safely operate a company‑provided vehicle (non‑CDL)
• Use handheld scanners, route software, and mobile apps to track deliveries
• Ensure proper specimen handling, labeling, storage, and documentation
• Comply with all DOT, HIPAA, OSHA, and internal safety standards
• Work a dynamic schedule: you may cover routes on multiple shifts and/or weekends
• May complete special assignments such as training, pack out, air; may work with special projects and clients, and may assist with Group Lead duties
• Cover routes and functions deemed necessary, including covering multiple shifts and providing coverage on an emergency basis

What you need:

• Valid Driver's license with a minimum of 3 years driving experience and documentation of a Motor Vehicle Record with no more than two moving violation convictions within the previous 36‑month period, with none in the most recent 12 months.
• Great customer service and communication skills
• Strong attention to detail, with reliable documentation skills
• Ability to work independently and problem‑solve on the road
• Comfortable using mobile devices or scanning tools
• Ability to lift up to 30 lbs. and be on the move for much of your shift
• Prior medical, customer service, courier, or logistics experience is strongly preferred

What we offer:

• Competitive hourly pay
• Annual merit increases and bonus opportunities
• Exceptional benefits starting day one - including medical, dental, vision, and more for eligible roles
• Paid time off, 401(k) match, tuition reimbursement, and career advancement
• Uniforms provided
• Full‑time and part‑time roles available across the U.S.

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.