Medical Courier

Quest Diagnostics Incorporated; Riverside (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life insurance

Wellness programs

Short and long term disability

401(k) with company match

Employee stock purchase plan

Tuition reimbursement

Career advancement

Job summary

Quest Diagnostics Incorporated in Riverside, CA is hiring a Medical Courier to pick up, transport, and deliver medical specimens and lab materials along a scheduled route. This full-time, on‑the‑road role offers predictable hours Monday through Friday and a direct impact on patient care.

You will communicate with doctors and lab staff, operate a company vehicle (non-CDL), and use handheld scanners and route software to track deliveries. Benefits start day one and merit increases are possible.

Qualifications

• Valid driver's license with at least 3 years driving experience and MVR with ≤2 moving violations in the last 36 months.
• Excellent customer service and communication skills.
• Strong attention to detail and reliable documentation.
• Ability to work independently and problem-solve on the road.
• Comfortable using mobile devices and scanning tools.
• Ability to lift up to 30 lbs and stay mobile during shifts.
• Prior medical, customer service, courier, or logistics experience preferred.

Responsibilities

• Pick up, transport, and deliver medical specimens and lab materials on a scheduled route
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
• Safely operate a company-provided vehicle (non-CDL)
• Use handheld scanners, route software, and mobile apps to track deliveries
• Ensure proper specimen handling, labeling, storage, and documentation
• Comply with all DOT, HIPAA, OSHA, and internal safety standards

Skills

Customer service

Communication

Attention to detail

Problem solving on the road

Mobile device usage

Tools

Handheld scanners

Route software

Mobile apps

Job description

Medical Courier - Riverside, CA, Monday to Friday, 12:30 PM to 9:00 PM

Drive health forward - with a career that goes the distance.

At Quest Diagnostics, your deliveries don't just move packages, they move healthcare forward. Join a trusted team of professionals ensuring life-saving diagnostics reach patients quickly and safely. You'll be the face of our diagnostic services, helping ensure that every test gets where it needs to go, accurately and on time. If you're reliable, customer-focused, and love being on the road, this role is for you.

Why choose Quest over the rest?

• You'll make a real difference in people's lives - every day
• Work independently in a mobile role with a predictable route
• Exceptional benefits from day one, including: medical, dental, vision, life insurance, wellness programs, short and long term disability, 401(k) with company match, and employee stock purchase plan, based on eligibility
• Career advancement opportunities through internal mobility and continuous development
• Predictable hours and consistent routes support work-life balance
• Mission-driven work - your role directly supports patient care and medical diagnostics

Pay range: $21.00 - $25.00 / hour

Employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

What you’ll do:

• Pick up, transport, and deliver medical specimens and lab materials on a scheduled route
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
• Safely operate a company-provided vehicle (non-CDL)
• Use handheld scanners, route software, and mobile apps to track deliveries
• Ensure proper specimen handling, labeling, storage, and documentation
• Comply with all DOT, HIPAA, OSHA, and internal safety standards

What you need:

• Valid Driver's license with a minimum of 3 years driving experience and documentation of a Motor Vehicle Record with no more than two moving violation convictions within the previous 36-month period, with none in the most recent 12 months.
• Great customer service and communication skills
• Strong attention to detail, with reliable documentation skills
• Ability to work independently and problem-solve on the road
• Comfortable using mobile devices or scanning tools
• Ability to lift up to 30 lbs. and be on the move for much of your shift
• Prior medical, customer service, courier, or logistics experience is strongly preferred

What we offer:

• Competitive hourly pay
• Annual merit increases and bonus opportunities
• Exceptional benefits starting day one - including medical, dental, vision, and more for eligible roles
• Paid time off, 401(k) match, tuition reimbursement, and career advancement
• Uniforms provided
• Full-time and part-time roles available across the U.S.

Ready to drive your career forward?

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.