Medical Courier

Quest Diagnostics Incorporated; Kalamazoo (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Annual merit increases

Benefits from day one (medical, dental

Paid time off

401(k) with company match

Tuition reimbursement

Uniforms provided

Job summary

Quest Diagnostics in Kalamazoo, MI is seeking a Medical Courier for Monday to Friday, 2:30 PM to 10:30 PM, with rotational weekends. You will deliver medical specimens and lab materials on a scheduled route, working independently and on the road.

You will operate a company vehicle (non-CDL), use handheld scanners and route software, ensure proper handling and documentation, and uphold DOT/HIPAA standards. Competitive pay and benefits start day one.

Qualifications

• Valid driver's license with driving record criteria.
• Excellent customer service and communication skills.
• Strong attention to detail with reliable documentation.
• Ability to work independently and solve problems on the road.
• Comfortable using mobile devices or scanning tools.
• Able to lift up to 30 lbs and stay mobile during shift.
• Prior medical, customer service, courier, or logistics experience preferred.

Responsibilities

• Pick up, transport, and deliver medical specimens and lab materials on a scheduled route.
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries.
• Safely operate a company-provided vehicle (non-CDL).
• Use handheld scanners, route software, and mobile apps to track deliveries.
• Ensure proper specimen handling, labeling, storage, and documentation.
• Comply with DOT, HIPAA, OSHA, and internal safety standards.

Skills

Valid driver's license

Customer service

Attention to detail

Independent work

Problem solving on the road

Use of mobile devices / scanners

Communication with healthcare staff

Lift up to 30 lbs

Tools

Handheld scanners

Route software

Mobile apps

Non-CDL vehicle operation

Job description

Medical Courier - Kalamazoo, MI, Monday to Friday, 2:30 PM to 10:30 PM, with rotational weekends

Drive health forward - with a career that goes the distance.

At Quest Diagnostics, your deliveries don't just move packages, they move healthcare forward. Join a trusted team of professionals ensuring life‑saving diagnostics reach patients quickly and safely. You'll be the face of our diagnostic services, helping ensure that every test gets where it needs to go, accurately and on time. If you're reliable, customer‑focused, and love being on the road, this role is for you.

Why choose Quest over the rest?

• You'll make a real difference in people's lives - every day
• Work independently in a mobile role with a predictable route
• Exceptional benefits from day one, including: medical, dental, vision, life insurance, wellness programs, short- and long‑term disability, 401(k) with company match, and employee stock purchase plan, based on eligibility
• Career advancement opportunities through internal mobility and continuous development
• Predictable hours and consistent routes support work‑life balance
• Mission‑driven work - your role directly supports patient care and medical diagnostics

employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Responsibilities:

What you'll do:

• Pick up, transport, and deliver medical specimens and lab materials on a scheduled route
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
• Safely operate a company‑provided vehicle (non‑CDL)
• Use handheld scanners, route software, and mobile apps to track deliveries
• Ensure proper specimen handling, labeling, storage, and documentation
• Comply with all DOT, HIPAA, OSHA, and internal safety standards

Qualifications:

What you need:

• Valid Driver's license with a minimum of 3 years driving experience and documentation of a Motor Vehicle Record with no more than two moving violation convictions within the previous 36-month period, with none in the most recent 12 months.
• Great customer service and communication skills
• Strong attention to detail, with reliable documentation skills
• Ability to work independently and problem‑solve on the road
• Comfortable using mobile devices or scanning tools
• Ability to lift up to 30 lbs. and be on the move for much of your shift

• Prior medical, customer service, courier, or logistics experience is strongly preferred

What we offer:

• Competitive hourly pay
• Annual merit increases
• Exceptional benefits starting day one - including medical, dental, vision, and more for eligible roles
• Paid time off, 401(k) match, tuition reimbursement, and career advancement
• Uniforms provided

• Full‑time and part‑time roles available across the U.S.

Ready to drive your career forward?

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.