Medical Case Manager - Workers' Compensation

ForzaCare; Oakland (CA); On-site; USD 75,000 - 100,000; Full time

Job summary

EmergencyMD is seeking a Field Medical Case Manager in Oakland, California. In this role, you'll coordinate care for injured workers by connecting them with medical providers, employers, and insurance carriers. Ideal candidates will be licensed nurses or certified rehabilitation counselors with preferred experience in workers' compensation case management. Responsibilities include developing recovery plans and maintaining communication with stakeholders. This position requires travel to appointments and adherence to high ethical standards.

Qualifications

• Active RN or CRC license with associated college degree is required.
• Must comply with all state-specific licensure and certification requirements.
• Valid driver's license and reliable transportation to travel for appointments.

Responsibilities

• Coordinate care between medical providers, employers, insurance carriers, and injured workers.
• Attend appointments with injured workers, including visiting employers.
• Develop and monitor individualized recovery goals and return-to-work plans.
• Provide consistent communication and detailed progress reports to stakeholders.
• Ensure compliance with customer and case management requirements.
• Build strong relationships with clients and team members.

Skills

Motivated

Organized

Collaborative

Committed

Education

Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license

Additional certifications such as CCM, CIRS

Job description

JOB SUMMARY

As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management.

This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role.

KEY RESPONSIBILITIES

• Coordinate care between medical providers, employers, insurance carriers, and injured workers.
• Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment.
• Develop, document, and monitor individualized recovery goals and return-to-work plans.
• Provide consistent communication and detailed progress reports to clients and stakeholders.
• Ensure all case management work meets or exceeds customer and compliance requirements.
• Build and maintain strong relationships with clients, providers, and internal team members.

QUALIFICATIONS

Education & Licensure

• Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required.
• Additional certifications such as CCM, CIRS, or other case management credentials are preferred.
• Must comply with all state-specific licensure and certification requirements.
• Prior experience in workers' compensation case management is strongly preferred.
• Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments.

SKILLS & ATTRIBUTES

• Motivated – You take pride in exceeding goals and continuously improving.
• Organized – You can manage a fast-paced workload and multiple priorities with ease.
• Collaborative – You communicate clearly and work well with diverse teams and stakeholders.
• Committed – You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards.

ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.