Medical Case Manager - Workers' Compensation

ForzaCare; Fresno (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

ForzaCare in Fresno, CA is seeking a Field Medical Case Manager who will coordinate care for injured workers, serving as the central point among providers, employers, and insurers to ensure timely and transparent care management. Ideal candidates are licensed RNs or Certified Rehabilitation Counselors; workers' compensation experience is preferred.

The role involves traveling to appointments, visiting worksites, and documenting progress toward recovery and return-to-work goals.

Qualifications

• Active RN or CRC license with associated degree is required.
• CCM, CIRS or other case management credentials preferred.
• Must meet state licensure and certification requirements.
• Prior workers' compensation case management experience preferred.
• Valid driver's license and ability to travel to appointments.

Responsibilities

• Coordinate care among medical providers, employers, and insurers.
• Attend appointments with injured workers and may visit worksites.
• Develop, document, and monitor recovery goals and return‑to‑work plans.
• Provide consistent progress reports to clients and stakeholders.
• Ensure case management meets customer and compliance standards.
• Build and maintain strong relationships with clients and teams.

Skills

Motivated

Organized

Collaborative

Committed

Education

RN License

CRC Certification

CCM/CIRS preferred

Job description

Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve.

JOB SUMMARY:

As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management.

This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role.

KEY RESPONSIBILITIES:

• Coordinate care between medical providers, employers, insurance carriers, and injured workers.
• Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment.
• Develop, document, and monitor individualized recovery goals and return-to-work plans.
• Provide consistent communication and detailed progress reports to clients and stakeholders.
• Ensure all case management work meets or exceeds customer and compliance requirements.
• Build and maintain strong relationships with clients, providers, and internal team members.

QUALIFICATIONS:

Education & Licensure:

• Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required.
• Additional certifications such as CCM, CIRS, or other case management credentials are preferred.
• Must comply with all state-specific licensure and certification requirements.
• Prior experience in workers' compensation case management is strongly preferred.
• Valid driver\'s license, reliable transportation, and auto insurance with ability to travel to appointments.

Skills & Attributes:

• Motivated -You take pride in exceeding goals and continuously improving.
• Organized - You can manage a fast-paced workload and multiple priorities with ease.
• Collaborative - You communicate clearly and work well with diverse teams and stakeholders.
• Committed - You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards.

ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.