Medical Case Manager I

University of Louisville; Louisville (KY); On-site; USD 30,000 - 44,000; Full time

Job summary

University of Louisville is seeking a Medical Case Manager I to join the Ryan White Kentucky Care Coordinator Program (KCCP) within the Health Sciences Center in Louisville. The role focuses on comprehensive case management, advocacy, and removing barriers to care for eligible clients in the KIPDA region.

The position supports adherence to program requirements, conducts acuity assessments, and coordinates services to improve client outcomes in HIV care.

Qualifications

• Provide non-medical case management and counseling to support readiness for and adherence to HIV/AIDS treatments.
• Maintain active caseload per state standards and document activities in CareWare.
• Assist clients in accessing eligible public and private programs and services.

Responsibilities

• Maintain an active caseload per state-mandated standards and provide non-medical case management.
• Conduct acuity assessments and develop Service/Care Plans; coordinate services to meet goals.
• Complete eligibility documentation every six months, verify HIV status, residency, and income.
• Reassess and update Service/Care Plans at least every six months.
• Document all case management activities in CareWare, including encounters and communications.
• Assist clients in accessing eligible public and private programs and services.
• Coordinate medical appointments, lab tests, and monitor viral load suppression.
• Provide patient education on transmission, prevention, and healthy lifestyles.
• Participate in HIV-related training and engage in quality management activities.
• Perform other duties as assigned.

Skills

Case management

Counseling

Documentation

Client education

Education

Bachelor's degree in Social Work, Sociology, Psychology, Nursing or related field

Tools

CareWare

Job description

## Medical Case Manager IApply: Health Sciences Center: Full time: Posted Today: End Date: November 17, 2026 (10 days left to apply): R108355**Department:****Location:**Health Sciences Center**Time Type:**Full time**Worker Type:**Regular**Job Req ID:**R108355**Minimum Requirements:**Bachelor's degree in Social Work, Sociology, Psychology, Nursing or related field or the equivalent combination of education and experience. Grade 4 (Hourly)**Position Description:****Job Summary**The Medical Case Manager I (MCM) will serve as part of UofL Ryan White Kentucky Care Coordinator Program (KCCP) case management team. The MCM will provide overall case management, support and advocacy for UofL Ryan White eligible clients who adhere to stated program service and enrollment requirements. The goal of the MCM is to aid in removing barriers to care access and to drive improved client outcomes across the KIPDA Region as part of UofL Ryan White program.Thirteen (13) Medical Case Manager I positions are available.**Essential Duties and Responsibilities*** Maintain an active caseload based on state-mandated caseload standards by providing non-medical case management, including counseling to support readiness for and adherence to complex HIV/AIDS treatments.* Conduct initial acuity assessments to identify client service needs and develop comprehensive Service/Care Plans; coordinate appropriate services to achieve identified goals.* Complete required eligibility documentation every six months, including verification of HIV status/diagnosis, residency, and income.* Reassess and update Service/Care Plans at least every six months or as needed throughout the eligibility period.* Document all case management activities in the CareWare database, including services provided, type and frequency of encounters, and communication details.* Assist clients in accessing eligible public and private programs and services.* Coordinate and follow up on medical appointments, laboratory tests, and monitor viral load suppression.* Provide client education on disease transmission, prevention methods, and healthy lifestyle practices throughout ongoing case management.* Participate in ongoing HIV-related training, including Ryan White Part B conferences and seminars.* Engage in clinical quality management (CQM) activities as assigned.* Perform other duties as assigned.**Preferred Qualifications*** 2 years of experience working within HIV care services community.* Proficient in a second language such as Spanish, Somali or Nepalese.**Compensation will be commensurate to candidate experience.**