Medical Case Manager

Meharry Medical College; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Meharry Medical College seeks a Medical Case Manager to coordinate comprehensive patient care plans under clinical supervision. The role works as a clinic liaison with patients, EIS workers, Community Health Workers, medical providers and various agencies to keep patients engaged in HIV care.

Responsibilities include assessing care plans, real-time data entry using CAREWare, adherence counseling, patient education, and coordinating transitions for hospitalized or incarcerated clients.

Qualifications

• Master’s degree in a health-related field is preferred; or Bachelor’s degree with a minimum of two years of directly related work experience.
• Experience working in a multidisciplinary team is desirable.
• Familiarity with patients living with HIV is highly desirable.
• Knowledge of Ryan White Standards of Care and clinical workflows is beneficial.

Responsibilities

• Coordinate medical case management assessment and re-assessment.
• Provide direct patient follow-up care and submit required reports.
• Provide adherence counseling and treatment planning.
• Educate patients about HIV/AIDS, STDs, TB and healthy lifestyles.
• Link and re-engage clients to care and coordinate with providers and community agencies.
• Serve as liaison between patients, medical providers and community partners.

Skills

Multidisciplinary teamwork

Patient relationships

Cultural competency

Healthcare environment knowledge

Interpersonal communication

Clerical & office skills

Computer skills

Electronic medical record systems

Records maintenance

Education

Master’s degree in health-related field

Bachelor’s degree + 2 years related experience

Tools

CAREWare templates

Job description

The Medical Case Manager will coordinate a comprehensive patient care plan under the supervision of the Clinical Psychologist. The Medical Case Manager will serve as clinic liaison in the community, work with EIS Worker, Community Health Workers, medical providers, and different agencies to maintain close contact with patients and ensure they remain in HIV care. Each Medical Case Manager is assigned a caseload of clients to ensure all patients receive comprehensive care.

Essential Functions (Principal Duties and Job Responsibilities)

• Provide medical case management assessment and re‑assessment according to Ryan White Standards of Care and MCWC Policies and Procedures, enter data in real‑time using CAREWare templates.
• Provide direct patient follow‑up care, attends all assigned meetings, and submits required reports.
• Provide adherence counseling service planning monitoring, follow‑up activities and treatment adherence counseling based on identified need and acuity.
• Provide patient education about HIV/AIDS, STDs, TB, hepatitis, and healthy lifestyles.
• Link and reengage newly identified clients and those who are lost to care
• Serve as the principal liaison between patients and medical providers; between Meharry Community Wellness Center and community agencies
• Monitor clients who are incarcerated, institutionalized or hospitalized and coordinate their transition and discharge
• Refer clients to drug treatment and rehabilitation facilities and monitor outcomes.
• Enroll and certify eligible patients into Ryan White and ensure that program requirements are met.
• Attend all required meetings, submit periodic reports on time, and perform other related duties as assigned by Medical Director or Medical Case Manager Supervisor.

Knowledge, Skills and Abilities Required

• Ability to work in multidisciplinary team
• Ability to foster excellent patient relationships
• Sensitvitiy to patient needs and cultutral competence
• Knowledge of the healthcare environment and community outreach
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Clerical, word processing, and office skills
• Skill in the use of personal computers and related software applications
• Skill in electorinc medical record systems
• Records maintenance skills

Education and Experience Required

• Master’s degree in a health‑related field is preferred; or Bachelor’s degree with a minimum of two (2) years of directly related work experience will be considered after special evaluation.

Education and Experience Preferred

• Familiarity with patients living with HIV is highly desirable.

About Meharry

Meharry Medical College was founded just 11 years after the end of the Civil War with the mission of educating African Americans to serve the underserved. Today, the nation’s largest private, historically black academic health sciences center has trained thousands of health care professionals. Three out of every four Meharrians return to urban or rural communities to serve others by providing medical or dental services. Our faith-based roots within the United Methodist Church inspire us to respect and serve all. Our standards are high within an educational environment that is nurturing. We believe that health equity is key to alleviating suffering. Whether our graduates are physicians, dentists, scientists, professors or public health professionals, the Meharry experience equips them to affect the world as a force for change led by our motto: “Worship of God Through Service to Mankind.”

Mission

Meharry Medical College is a global academic health sciences center advancing health equity through innovative research, transformative education, exceptional and compassionate health services and policy‑influencing thought leadership. True to its legacy, Meharry empowers diverse populations to improve the well‑being of humankind.

Core Values

Meharry Medical College is a community of scholars and learners committed to excellence Accountability with transparency Equity with inclusion Respect with collegiality Service with compassion Integrity without exception Equal Employment Opportunity Statement Meharry Medical College complies with Title IX and is an affirmative action employer. Candidates will be considered for employment without discrimination for an non-merit reason such as race, color, national origin, sex, religion, age, handicap or veteran status.

Contact

For questions regarding employment, please contact 615-327-6336 or [e-mail].