Medical Cannabis Retail Curator & Customer Experience Lead

Renew Cannabis Co.; Jacksonville (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Fluent Inc in Florida operates as a leading medical cannabis retailer and cultivator, delivering patient-focused service in a professional healthcare environment. As a Curator, you are the first contact for customers, helping create energy around Fluent products, matching doctor recommendations to the right products, and turning visitors into loyal Fluent customers.

You will deliver outstanding service, meet or exceed sales goals, and collaborate with store teams.

Qualifications

• High School diploma or GED.
• One+ years of sales experience.
• Dispensary-related experience is a plus.

Responsibilities

• Provide exceptional customer service while meeting and/or exceeding sales goals.
• Increase dispensary, team, and personal sales over a given continuum.
• Deliver excellent customer experiences in varying environments with frequent interaction.
• Assess customer health conditions and needs using available resources.
• Escalate unresolved issues to the appropriate supervisor.
• Assist on deliveries as a Health Educator and conduct inventory/sales reporting.
• Record details of each customer interaction and follow up as needed.
• Maintain knowledge of the product guide and fluently communicate benefits of Medical Cannabis.

Skills

Customer service

Sales

Communication

Education

High School diploma or GED

Tools

MS Office

Job description

Fluent Inc in Florida operates as a leading medical cannabis retailer and cultivator, delivering patient-focused service in a professional healthcare environment. As a Curator, you are the first contact for customers, helping create energy around Fluent products, matching doctor recommendations to the right products, and turning visitors into loyal Fluent customers.

You will deliver outstanding service, meet or exceed sales goals, and collaborate with store teams.