Medical Billing Virtual Assistant

Zohorecruit; United States; On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Remote work

Competitive salary

Job summary

Rockstar is hiring a remote Medical Billing Virtual Assistant to support a home-based healthcare client. The role centers on Athena EMR billing, claims submission, follow-up, and prior authorization, with strict adherence to HIPAA practices.

Strong English communication and a detail-oriented approach are essential. The ideal candidate has hands-on Athena EMR experience, can work independently in a remote setting, and will ensure timely, accurate billing and reporting to support quality patient

Qualifications

• Hands-on Athena EMR experience is required.
• Full-cycle medical billing including claims submission, follow-up, and posting payments.
• Experience submitting and tracking prior authorizations.
• Strong written and verbal English communication skills.
• Excellent attention to detail and HIPAA-compliant practices.

Responsibilities

• Own the full billing cycle within Athena EMR, including submission, follow-up, and resolution.
• Submit and track prior authorizations through to approval.
• Follow up on unpaid and outstanding claims promptly.
• Review, appeal, and resolve denied claims.
• Post payments and resolve billing discrepancies.
• Generate billing reports as needed.

Skills

Athena EMR experience

Full-cycle medicalbilling

Prior Authorization

English communication

HIPAA compliance

Tools

Athena EMR

Microsoft Teams

Job description

• Work Experience Medical Biller, RCM, Claims Management, Prior Authorization, Athena
• Remote Job

About Us

Rockstar is an industry-leading staffing company based in Arizona that helps healthcare businesses across the United States streamline operations by connecting them with skilled remote professionals. We partner with talented individuals from around the world, providing meaningful remote career opportunities that empower personal and professional growth.

At Rockstar, we are committed to placing team members who not only meet our clients' operational needs but who also reflect our core values of integrity, excellence, and long-term service. Every placement is an opportunity to make a meaningful difference, for the practice, for patients, and for you.

Job Description

This is a remote position.

Rockstar is hiring a full-time Medical Billing Virtual Assistant on behalf of our client — a rapidly growing home-based healthcare organization headquartered in Arkansas.

This role is primarily a billing role. The ideal candidate will have genuine, hands-on experience with Athena EMR and full-cycle medical billing — claims submission, follow-up, and prior authorization — and must be able to demonstrate this experience clearly, as previous candidates have claimed Athena expertise they did not actually have. This is a billing-first role requiring someone who can come in and execute from day one.

This is an excellent opportunity for an experienced medical biller who genuinely knows Athena EMR inside and out and wants to make a real impact supporting a mission-driven home healthcare organization.

About Our Client

Our client provides comprehensive mobile primary care and post-hospital follow-up services, specializing in supporting patients who face barriers to traditional healthcare — including seniors and individuals managing chronic conditions. Their team of medical professionals brings high-quality, personalized care directly to patients' homes, ensuring continuity and compassion every step of the way.

The organization's mission is to make healthcare more accessible, proactive, and human by combining hands-on home visits with modern remote patient monitoring systems.

Key Responsibilities

Medical Billing — Primary Focus

• Own the full billing cycle within Athena EMR, including claim submission, follow-up, and resolution
• Submit and track prior authorizations through to approval
• Follow up on unpaid and outstanding claims in a timely manner
• Review, appeal, and resolve denied claims
• Post payments and resolve billing discrepancies
• Ensure compliance with coding and billing regulations
• Generate billing reports as needed

EMR Documentation & Administrative Support

• Accurately enter, review, and update billing and claims data within Athena EMR
• Maintain organized records of all billing communication and claim status
• Communicate with providers and staff via Microsoft Teams for updates and escalations

Tools & Systems

• Athena EMR (required — must have genuine, demonstrable experience)
• Microsoft Teams

Requirements

Strong, hands-on experience with Athena EMR — candidates must be able to clearly demonstrate this experience

Full-cycle medical billing experience, including claims submission, denial follow-up, and payment posting

Experience submitting and tracking prior authorizations

Strong written and verbal English communication skills

Excellent attention to detail and accuracy in documentation

Reliable technology setup with secure internet connection suitable for HIPAA-compliant work

Ability to work independently in a remote setting

Non-Negotiables

Athena Experience — genuine, verifiable hands-on experience required

Prior Authorization Submission

Competitive salary commensurate with experience.

Opportunities for professional development and growth.

Work in a dynamic and supportive team environment.

Make a meaningful impact by helping to build and strengthen families across the Globe